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imunify360 set for invisable captcha, yet recaptcha shows.

Comments

4 comments

  • andrew.n
    Have you tried to turn it off and on again?:D
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  • ttremain
    Have you tried to turn it off and on again?:D

    Not recently. Is it normal to have to do that from time to time? This has been in service for months, and we just started getting a new round of complaints from clients again.
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  • Eric
    Howdy folks, @ttremain, have you tried adding your IP to the whitelist and greylist inside Imunify360 to see how the behavior changes? If that isn't helping, try opening a ticket with the Imunify folks, they are happy to help. Submit a request " CloudLinux Thanks!
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  • cPJustinD
    Hello ttremain! As Eric mentioned, it may be worth adding your IP to the whitelist and greylist inside Imunify360 and replicating the issue further to see how the behavior changes. If that does not resolve the issue, I would suggest opening a support ticket so that our analysts can take a closer look at what is occurring. If you wish to open a support ticket, you can use the "Submit a ticket" link in my signature below. If you have any other questions or concerns, please let us know!
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