Emails not going to external servers

hmaddy

• June 12, 2021 17:11

Emails are not going to external servers. it was working smoothly without any issue from the last few years. Suddenly its stopped the mails to external servers like cpanel servers, plesk servers and gmail or gsuite accounts. Port 25 is still in open status.

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  HostNoc

  • June 13, 2021 07:20

  Hello Anoop, Please share the header of your email. check your IP, make sure that your IP is not blacklisted and else you can also check your SPF and DKIM of the domain as it is pointed properly or not.Also, you can check your mail score from mailtester.com. Regards

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  hmaddy

  • June 13, 2021 07:28

  mails not receiving on external servers. so testing with mailtester not possible.

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  kodeslogic

  • June 13, 2021 09:33

  Any errors in the following log files? /var/log/exim_mainlog /var/log/exim_paniclog
  

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  cPJustinD

  • June 14, 2021 13:32

  Hello anoopk350! Could you check /var/log/exim_mainlog
  for an affected email and provide the output here? Please be sure to sanitize any information specific to your server, such as IPs, hostnames, email addresses, etc.

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  hmaddy

  • June 14, 2021 16:49

  Hello anoopk350! Could you check /var/log/exim_mainlog
  for an affected email and provide the output here? Please be sure to sanitize any information specific to your server, such as IPs, hostnames, email addresses, etc.

  
  Its solved after reinstalling the exim

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