bug: apache restart fails to detect success

rch7

• October 27, 2021 21:10

Apache restart from WHM v98.0.10 takes forever and ends with error message: Failed to find "configured -- resuming normal operations " or "starts successfully! " at /usr/local/cpanel/Cpanel/HttpUtils/ApRestart.pm line 499. It searches for $APACHE_RESUME_MESSAGE = "configured -- resuming normal operations\n" but actual line in error_log ends with "configured -- resuming normal operations MyHostNameHERE.com".

• 

  cPanelAnthony

  • October 28, 2021 14:04

  Hello! Could you tail the Apache error log while attempting to restart Apache in WHM and let me know what output you see? Please censor any domain names or IP addresses as those are considered sensitive information. tail -fn0 /etc/apache2/logs/error_log

  0
• 

  rch7

  • October 28, 2021 15:55

  [Thu Aug 12 04:20:43.356998 2021] [mpm_event:notice] [pid 22585:tid 47991987426368] AH00489: Apache/2.4.48 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 configured -- resuming normal operations XXXXXXXXXXXX.com It is what is expected if you look at Apache source

  0
• 

  cPanelAnthony

  • October 28, 2021 16:07

  Could you open a support ticket using the link in my signature so we can investigate? Please update me with the incident ID once you have it so I can keep this thread updated.

  0

Please sign in to leave a comment.