cPanel can't update Wordpress

jasoncollege24

• November 11, 2021 18:27

Wordpress ver: 4.6.1 Root access? Yes URL: blog.jasoncollege24.com Notes: * Wordpress was not installed by cpanel originally. I installed it. * server had a OS upgrade earlier this year, which included a backup, and restore of my cpanel user * The Site Software for Wordpress was reinstalled via WHM today, when I realized cpanel had disabled core updates in favor of this interface. * my install shows in Applications > Wordpress Manager (Which is deprecated) * My install does not show up in Software > Site Software * In the wordpress manager, it says I must update via Site Software, and provides a link. When I click on that link, I get what's in the included screenshot below. Any help would be greatly appreciated, as I really want to get this updated safely.

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  HostNoc

  • November 12, 2021 14:52

  HI You need to purchase softacolous license for your server if you want to instll word press from software.It will be very easy

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  jasoncollege24

  • November 12, 2021 19:47

  I've never purchased it, but apparently cPanel made changes to my wordpress site before the OS upgrade, preventing me from updating on my own. My data center provides cpanel as part of my package. Is it possible I have such a license included already? if so, how would I find out? If I don't already have it, I kinda can't afford to pay more money, so would need to understand how to return control of my wordpress updates to me. (eg re-enable core updates in WP itself, despite the claim by cpanel that this can cause data loss) Edit: Also, if this is the case, cPanel should warn about this, when trying to force me to update my existing wordpress installation this way. Edit: according to this screenshot from Software > Site Software, I can use cpanel to install wordpress.

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  quietFinn

  • November 12, 2021 21:18

  You can update your wordpress in wordpress control panel, i.e Jasoncollege24 " Log In

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  jasoncollege24

  • November 12, 2021 21:29

  cPanel has disabled that ability. It's why I went through the trouble of installing this cPaddon in WHM > cPanel > install cPAddons Site Software. How do I restore it, and get control back?

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  quietFinn

  • November 12, 2021 22:05

  cPanel has disabled that ability....

  
  I don't think that's even possible.

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  jasoncollege24

  • November 12, 2021 22:13

  Whoops! You're correct... in wordpress, I had the cPanel & WHM Site Software plugin installed. Disabling this resolves the problem. Still confused why I can install new, but not see an existing install anymore in cpanel.

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  cPanelAnthony

  • November 14, 2021 13:48

  Hello! I'm glad to hear you were able to get this resolved. Are you still having issues?

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  jasoncollege24

  • November 14, 2021 14:18

  Please consider this solved. I was able to update wordpress from the wordpress admin dashboard, once I disabled the related plugin.

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