Unable to modify TTL values

cglmicro

• November 26, 2021 08:21

Hi guys. I'm running v100.0.4, and if I try to modify a TTL on a TXT record I receive this error: Error: XYZ.com"s "TXT" records have mismatched TTL values (3600 and 300). Records of the same name and type must always have the same TTL value. I don't understand. If I have a TXT for M365 (i.e.: MS=123456789 with a TTL of 3600), and another TXT for Google also at 3600 and I want to lower the TTL at 300 for the SPF for an upcoming change, it's impossible to do it. None of the three entries can be modified, since another entry will always have a different value. This is a new behavior from a few weeks ago.

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  cPanelAnthony

  • November 28, 2021 14:17

  Hello! Could you see if the following article helps?

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  cglmicro

  • November 28, 2021 14:28

  Hello Anthony. Thanks and yes it's describing my problem. I was able to EDIT all the entries in a single shot and instead of SAVING individually, I used the SAVE ALL RECORDS on the top. But the fact is still that TTL of TXT entries could and should accept different TTL, no?

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  quietFinn

  • November 28, 2021 15:00

  According to rfc2181 they should be the same:

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  cPanelAnthony

  • November 28, 2021 18:54

  @quietFinn thank you for the resource!

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  cglmicro

  • November 28, 2021 22:25

  Thank you quietFinn.

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