Whm Not loading properly.

hmaddy

• November 25, 2021 09:18

After enter login credentials whm not loading properly. its takes too much time. cpanel and webmail have no issue like this.

• 

  cPanelAnthony

  • November 25, 2021 14:56

  Hello! Could you try tailing the cPanel login log while attempting WHM access? tail -f /usr/local/cpanel/logs/login_log

  0
• 

  hmaddy

  • November 25, 2021 15:02

  tail -f /usr/local/cpanel/logs/login_log [2021-11-25 16:21:42 +0100] info [cpaneld] 49.37.187.131 - rosalind "GET /cPanel_magic_revision_1627842895/frontend/jupiter/styles/remixicon.woff2?t=1590207869815 HTTP/1.1" DEFERRED LOGIN cpaneld: security token missing [2021-11-25 16:21:42 +0100] info [cpaneld] 49.37.187.131 - rosalind "GET /cPanel_magic_revision_1627842895/frontend/jupiter/styles/remixicon.woff?t=1590207869815 HTTP/1.1" DEFERRED LOGIN cpaneld: security token missing [2021-11-25 16:21:43 +0100] info [cpaneld] 49.37.187.131 - rosalind "GET /cPanel_magic_revision_1627842895/frontend/jupiter/styles/remixicon.ttf?t=1590207869815 HTTP/1.1" DEFERRED LOGIN cpaneld: security token missing [2021-11-25 16:21:43 +0100] info [cpaneld] 49.37.187.131 - rosalind "GET /cPanel_magic_revision_1627842895/frontend/jupiter/styles/remixicon.ttf?t=1590207869815 HTTP/1.1" DEFERRED LOGIN cpaneld: security token missing [2021-11-25 16:21:43 +0100] info [cpaneld] 49.37.187.131 - rosalind "GET /cPanel_magic_revision_1627842895/frontend/jupiter/styles/remixicon.ttf?t=1590207869815 HTTP/1.1" DEFERRED LOGIN cpaneld: security token missing [2021-11-25 16:49:52 +0100] info [cpaneld] 157.44.152.42 - travanco "GET /cpsess3982500437/3rdparty/phpMyAdmin/db_import.php?db=travanco_nima HTTP/1.1" DEFERRED LOGIN cpaneld: cookie ip check: IP address has changed: IP Address [157.44.175.] != Current IP Address [157.44.152.42] [2021-11-25 16:51:05 +0100] info [cpaneld] 157.44.152.42 - travanco "GET /cpsess0457498125/frontend/jupiter/filemanager/index.html HTTP/1.1" DEFERRED LOGIN cpaneld: security token incorrect [2021-11-25 16:51:05 +0100] info [cpaneld] 157.44.152.42 - travanco "GET /cpsess0457498125/frontend/jupiter/filemanager/index.html HTTP/1.1" DEFERRED LOGIN cpaneld: security token incorrect [2021-11-25 16:51:06 +0100] info [cpaneld] 157.44.152.42 - travanco "GET /cpsess0457498125/frontend/jupiter/filemanager/index.html HTTP/1.1" DEFERRED LOGIN cpaneld: security token incorrect [2021-11-25 16:51:06 +0100] info [cpaneld] 157.44.152.42 - travanco

  0
• 

  cPanelAnthony

  • November 25, 2021 15:22

  I'm not seeing any WHM/root login attempts there. Can you first find the local IP address from your machine that you're connecting to the server from?

  0
• 

  hmaddy

  • November 25, 2021 15:31

  [2021-11-20 07:50:32 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-20 08:09:48 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-22 08:27:53 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-22 08:27:53 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-24 14:07:26 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-24 14:07:46 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 16:12:05 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 16:13:11 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 16:14:28 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 16:15:06 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 16:18:41 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 17:08:53 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing [2021-11-25 17:15:52 +0100] info [whostmgrd] 49.37.187.131 - root "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing

  0
• 

  cPanelAnthony

  • November 25, 2021 16:08

  Hello! Could you open a ticket using the link in my signature and provide me with the IP? There could be a few different issues at hand.

  0

Please sign in to leave a comment.