problem in ssl
Log for the AutoSSL run for all users: Tuesday, November 30, 2021 7:19:14 PM GMT+0300 (cPanel (powered by Sectigo))
7:19:14 PM AutoSSL"s configured provider is "cPanel (powered by Sectigo)".
This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
Looking for potential NAT (Network Address Translation) problems "
7:19:14 PM This server does not use NAT.
7:19:14 PM Analyzing 8 users "
7:19:14 PM Analyzing "almhaideb""s domains "
7:19:14 PM Analyzing "almhaideb.com" (website) "
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/2/22, 12:00 AM UTC (63.32 days from now)
7:19:14 PM SUCCESS This user"s SSL coverage is already optimal.
7:19:14 PM Analyzing "drjalal""s domains "
7:19:14 PM Analyzing "dr-jalal.com" (website) "
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/8/22, 12:00 AM UTC (69.32 days from now)
7:19:14 PM SUCCESS This user"s SSL coverage is already optimal.
7:19:14 PM Analyzing "flier4""s domains "
7:19:14 PM Analyzing "fliershare.com" (website) "
7:19:14 PM SUCCESS TLS Status: OK
Certificate expiry: 2/7/22, 12:00 AM UTC (68.32 days from now)
7:19:14 PM SUCCESS This user"s SSL coverage is already optimal.
7:19:14 PM Analyzing "hatembadran""s domains "
7:19:14 PM Analyzing "novadental.sa" (website) "
7:19:14 PM ERROR TLS Status: Defective
ERROR Defect: NO_SSL: No SSL certificate is installed.
7:19:15 PM Attempting to ensure the existence of necessary CAA records "
7:19:15 PM No CAA records were created.
7:19:15 PM Verifying 8 domains" management status "
Verifying "cPanel (powered by Sectigo)""s authorization on 8 domains via DNS CAA records "
7:19:16 PM "webdisk.novadental.sa" is managed.
"mail.novadental.sa" is managed.
"www.novadental.sa" is managed.
"cpcontacts.novadental.sa" is managed.
"cpcalendars.novadental.sa" is managed.
CA authorized: "novadental.sa"
CA authorized: "mail.novadental.sa"
CA authorized: "www.novadental.sa"
CA authorized: "cpanel.novadental.sa"
CA authorized: "webdisk.novadental.sa"
CA authorized: "webmail.novadental.sa"
CA authorized: "cpcontacts.novadental.sa"
CA authorized: "cpcalendars.novadental.sa"
"cPanel (powered by Sectigo)" is authorized to issue certificates for 8 of this user"s 8 domains.
"webmail.novadental.sa" is managed.
"cpanel.novadental.sa" is managed.
"novadental.sa" is managed.
All of this user"s 8 domains are managed.
7:19:16 PM Performing HTTP DCV (Domain Control Validation) on 8 domains "
7:19:17 PM Local HTTP DCV OK: novadental.sa
Local HTTP DCV OK: www.novadental.com.sa" is managed.
"novadental.com.sa" is managed.
All of this user"s 8 domains are managed.
CA authorized: "novadental.com.sa"
CA authorized: "mail.novadental.com.sa"
CA authorized: "www.novadental.com.sa"
CA authorized: "webdisk.novadental.com.sa"
CA authorized: "cpanel.novadental.com.sa"
CA authorized: "webmail.novadental.com.sa"
CA authorized: "cpcontacts.novadental.com.sa"
CA authorized: "cpcalendars.novadental.com.sa"
"cPanel (powered by Sectigo)" is authorized to issue certificates for 8 of this user"s 8 domains.
7:19:17 PM Performing HTTP DCV (Domain Control Validation) on 8 domains "
7:19:18 PM Local HTTP DCV OK: novadental.com.sa
Local HTTP DCV OK:
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Hello! Which issues are you reporting specifically? From the error output, I see this. [QUOTE]7:19:24 PM ERROR AutoSSL failed to request an SSL certificate for "novadental.com.sa" because of an error: (XID pgmpws) The cPanel Store returned an error (X::UnlicensedIP) in response to the request "POST ssl/certificate/free": The remote ip address is not licensed.
This implies the IP isn't licensed. Before I removed the IP address from this post, I saw that the license had expired for this IP on November 16th. This might be your issue.0
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