WHM dns and cpanel dns r not the same

James Eco

• December 14, 2021 17:03

Hello, after restoring WHM/Cpanel from backup I noticed that Cpanel DNS r missing a lot of rows. I have 20 rows in WHM DNS and just 3 rows in the Cpanel zone editor. I tried to sync DNS in WHMbut got the same result. how can I fix this issue? Thank u

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  quietFinn

  • December 14, 2021 22:28

  What do you mean by "Cpanel DNS" and "WHM DNS"?

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  ffeingol

  • December 15, 2021 02:30

  In the feature list do you have Zone Editor (AAAA, CAA, SRV, TXT) and Zone Editor (A, CNAME) enabled? If not, a lot of DNS records will be hidden from cPanel.

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  James Eco

  • December 15, 2021 09:02

  As ffeingol advice the issue was that I didn't enable the Zone Editor (AAAA, CAA, DMARC, SRV, TXT) at WHM "Packages "Feature Manager "default "Edit Feature List. now all DNS records are in place and the same. thank u very much

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