What in the Ever-Loving Hell is Wrong with AutoSSL?

GeekOnTheHill

• January 04, 2022 18:13

That's all.

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  swbrains

  • January 04, 2022 23:20

  I'd be curious to know specifically what issue(s) you are experiencing. I just posted the topic below a few minutes ago:

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  GeekOnTheHill

  • January 04, 2022 23:30

  I'd be curious to know specifically what issue(s) you are experiencing. I just posted the topic below a few minutes ago:

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  GeekOnTheHill

  • January 04, 2022 23:33

  Is LetsEncrypt a better option? It seems pretty trouble-free on Virtualmin.

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  GeekOnTheHill

  • January 05, 2022 02:09

  The problems turned out to be: 1. cPanel decided to request certificates for the www.sub.example.com variants of the subdomains without checking whether the entries actually existed in the zone files. 2. Attempting to add A entries for the www's using the DNS zone manager gave a success message, but did nothing, because: 3. There was a bunch of useless gibberish related to the two www.subs in the zone file. I suppose they were errors of some sort; and: 4. The DNS Zone Manager inserted the new entries after the gibberish, which resulted in their being ignored. 5. The legit sub's SSL somehow got uninstalled, possibly because of the failed requests on the non-existent www? That also: 6. Caused it not to appear in Manage SSL Hosts. 7. The support guy I dealt with last time actually did obtain a renewed hostname certificate, but didn't use it to replace the expired one. I guess he assumed I would, and I assumed he would. 8. The previous failed SSL cert requests got stuck in the queue; so: 9. The new requests were ignored because there were requests pending. What I did: 1. Backed up and cleaned up all the crap from the zone file. 2. Manually put the A entries for the www.sub's where they belonged. 3. Reloaded the zone, restarted DNS, and all that jazz. 4. Manually assigned the renewed hostname certificate to the hostname. 5. Reassigned the expired certificate to the sub that had been missing from Manage SSL Hosts. 6. Cleared the AutoSSL queue ( mv /var/cpanel/autossl_queue_cpanel.sqlite /var/cpanel/autossl_queue_cpanel.sqlite.old ). 7. Ran AutoSSL. And it's fixed.

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  cPanelAnthony

  • January 05, 2022 18:01

  I'm happy to hear this has been resolved! Yes, there have indeed been various AutoSSL issues as of late. Never hesitate to open a support ticket if needed so we can verify the specific problem.

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