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How do I fix this error?

abasobito
I have a problem that this problem appears when the user tries to reset the password on this site:

Comments

72 comments

Date Votes
  • Spirogg
    done, should i wait?

    no thats good ... now go back to WHM Home "Email "Email Deliverability do you still see the errors ? DKIM, SPF ?
    0
  • abasobito
    no thats good ... now go back to WHM Home "Email "Email Deliverability do you still see the errors ? DKIM, SPF ?

    yes
    0
  • Spirogg
    yes

    same error ?
    0
  • Spirogg
    yes

    THSI ERRROR AGAIN ? This system does not control DNS for the "sc207-s11.local.localhost" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.
    0
  • abasobito
    THSI ERRROR AGAIN ? yes bro This system does not control DNS for the "sc207-s11.local.localhost" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.

    This system does not control DNS for the "host.arabshentai.com" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration. This system does not control DNS for the "host.arabshentai.com" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "SPF" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.
    0
  • abasobito
    should i add zone manually in dsn zone manger?
    0
  • Spirogg
    This system does not control DNS for the "host.arabshentai.com" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "DKIM" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration. This system does not control DNS for the "host.arabshentai.com" domain and the system did not find any authoritative nameservers for this domain. You can install the suggested "SPF" record locally. However, this server is not the authoritative nameserver. If you install this record, this change will not be effective. Contact your domain registrar to verify this domain"s registration.

    ok now lets look at your nameservers WHM Home "DNS Functions "Nameserver Record Report do you have correct nameservers here ? should be ns1.yourdomain.com (your IP) ns2.yourdomain.com (your IP) if not what do you see here ?
    0
  • abasobito
    ok now lets look at your nameservers WHM Home "DNS Functions "Nameserver Record Report do you have correct nameservers here ? should be ns1.yourdomain.com (your IP) ns2.yourdomain.com (your IP) if not what do you see here ?

    yes
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6
    0
  • Spirogg
    yes
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6

    shows no IP address in IPV4 ?
    0
  • Spirogg
    yes
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6

    is ns1.nameserver,com from your domain registrar ?
    0
  • Spirogg
    yes
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6
    ns1.Nameserver.com
    IPv4 None
    IPv6 None
    		6

    Do you use Cloudflare for dns ?
    0
  • abasobito
    shows no IP address in IPV4 ?

    yes, none
    0
  • Spirogg
    yes, none

    ok i think your using cloudflare for DNS yes ?
    0
  • abasobito
    Do you use Cloudflare for dns ?

    yes bro
    0
  • Spirogg
    yes bro

    That is the issue. in the nameservers for ns1 ns2.yourdomain.com should be IP's - but I'm not sure if this should be cloudflare ns1 ns2 and cloudlflare ip's or your registrar ns1 ns2 and your IP ? do you know how you have this setup ? it's weird that there is no IP next to each ns1
    0
  • Spirogg
    yes bro

    go here Home "Server Configuration "Basic WebHost Manager" Setup and just look is this your nameserver or cloudflare namserver ? Nameservers The root account"s default nameservers used when root creates an account.
    Nameserver 1: ??
    Nameserver 2: ??
    0
  • abasobito
    That is the issue. in the nameservers for ns1 ns2.yourdomain.com should be IP's - but I'm not sure if this should be cloudflare ns1 ns2 and cloudlflare ip's or your registrar ns1 ns2 and your IP ? do you know how you have this setup ? it's weird that there is no IP next to each ns1

    I honestly don't know the hosting provider set it himself
    0
  • abasobito
    go here Home "Server Configuration "Basic WebHost Manager" Setup and just look is this your nameserver or cloudflare namserver ? Nameservers The root account"s default nameservers used when root creates an account.
    Nameserver 1: ??
    Nameserver 2: ??

    ns1.mydomain.com
    0
  • Spirogg
    I honestly don't know the hosting provider set it himself

    you need to ask them what you should use for nameservers for WHM ns1.?.xom IP address ? ns2.?.com IP address ? and tell them you have changed hostname to your hostname
    0
  • Spirogg
    ns1.mydomain.com

    ok so this is ns1.yourdomain.com correct then go here Home "Server Configuration "Basic WebHost Manager" Setup try to click on configure address records and see if your IP shows up there. Configure Address Records for nameserver "ns1.yourdomain.com". ?
    Nameserver IP Addresses
    ns1.yourdomain.com IPv4 ?????
    IPv6 None
    Confirm the IPv4 address to create an A record Enter an IPv6 address to create an AAAA record (optional) ****************** DO NOT Click the blue button **************** just look if your IP is there ?
    0
  • abasobito
    ok so this is ns1.yourdomain.com correct then go here Home "Server Configuration "Basic WebHost Manager" Setup try to click on configure address records and see if your IP shows up there. Configure Address Records for nameserver "ns1.yourdomain.com". ?
    Nameserver IP Addresses
    ns1.yourdomain.com IPv4 ?????
    IPv6 None
    Confirm the IPv4 address to create an A record Enter an IPv6 address to create an AAAA record (optional) ****************** DO NOT Click the blue button **************** just look if your IP is there ?

    no itn't
    0
  • abasobito
    i just add ipv4 i have
    0
  • Spirogg
    ns1.mydomain.com

    I'm not sure how your hosting guys set up WHM server, you might be better to ask them. Not sure if they use Cloudflare NS1 NS2 and Cloudflare IP's or did you purchase the domain and hosting from them? or did you buy the domain from a registrar and point your domain to there dns? I don't want to mess you up and get locked out of WHM if they setup everything It would be safer to ask them, unless you know for sure what they used for WHM?
    0
  • Spirogg
    i just add ipv4 i have

    ok now if you go to Home "Email "Email Deliverability you still see errors? if you still have errors you most likely need to get help from hosting guys. I don't have good knowledge with CloudFlare and maybe there is settings you need to setup for emails to work. unless someone else here can help
    0
  • abasobito
    ok now if you go to Home "Email "Email Deliverability you still see errors? if you still have errors you most likely need to get help from hosting guys. I don't have good knowledge with CloudFlare and maybe there is settings you need to setup for emails to work. unless someone else here can help

    yes, there is still error
    0
  • Spirogg
    Also so after your email problem is fixed you should add your email in this section for notifications cpanel and bottom one root Home " Server Contacts " Edit System Mail Preferences add your email here so you can get server notifications. Forward mail for "cpanel" to: https://server1.wlook.com:2087/cPanel_magic_revision_0/cjt/images/1px_transparent.gif
    youremail@gmail.com or similar email address To forward email to one or more users on the server, or email addresses, enter them in a comma-separated list. and another one at the bottom Forward mail for "root" to: https://server1.wlook.com:2087/cPanel_magic_revision_0/cjt/images/1px_transparent.gif
    youremail@gmail.com or similar email address To forward email to one or more users on the server, or email addresses, enter them in a comma-separated list.
    0
  • Spirogg
    yes, there is still error

    im not sure but the setup in WHM was not completed properly from hosting guys,, please email your support guys and tell them your issue. if they setup cloudflare they should be able to help you get your emails working. I am sorry my brother, I am stuck here. :( we did work on fixing alot of things that were not setup, but these hosting guys need to help you get this working. I've never seen WHM without IP or nameservers or hostnames even when you first setup WHM it has generic hostname and IP's I wish I could go further to help you
    0
  • Spirogg
    please send a support request to your hosting, lets see what they say?
    0
  • abasobito
    now the error gone from Email Deliverability after i add DKIM to cloudflare
    0
  • abasobito
    but same problem I can receive, but not send emails
    0

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