wordpress --operation permitted

nagyhegy

• March 11, 2022 04:49

Hello! I have a problem, and I hope you can help me. I have more accounts on my whm server and one of my costumer can't update his wp page. [23-Feb-2022 04:07:43 UTC] PHP Warning: chmod(): Operation not permitted in .../public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 173 The file and folder permissions are fine in my opinion. What could be wrong? thanks

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  cPanelWilliam

  • March 11, 2022 14:31

  Hey there! Often times permissions issues such as this can be caused by using a PHP Handler that is not compatible with the file ownership/permissions of the website. Can you confirm whether your server is using the CGI PHP Handler with mod_suexec or mod_ruid2? You can check the current PHP Handlers via WHM > MultiPHP Manager > PHP Handlers. It is important to ensure that your server is running scripts as the user by installing something like SuPHP or mod_suexec because otherwise, this can lead to file permissions issues on your websites. For reference:

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  nagyhegy

  • March 11, 2022 14:47

  First of all, thanks for your help. I have check it but I don't see that mod_suexec or mod_ruid2.

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  cPanelWilliam

  • March 11, 2022 15:27

  @nagyhegy based on the screenshots, it does appear your domain is using CGI which causes Apache to run processes as the nobody user. I would recommend ensuring that your server either has mod_ruid2 or mod_suexec installed to ensure Apache processes run under the cPanel user. You can install mod_ruid2 or mod_suexec via WHM > EasyApache 4 > Customize > Apache Modules > Search for mod_suexec or mod_ruid2. If either one of these is already installed, then the issue is probably caused by something else. In that case, I would recommend opening a support ticket so our team can take a closer look.

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  nagyhegy

  • May 17, 2022 12:10

  thanks for your help it works great!

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  cPRex Jurassic Moderator

  • May 17, 2022 17:53

  I'm glad to hear that's working well!

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