Can Send Email, But can't Receive Email

Rel82me

• June 26, 2022 14:17

Hey Friends, it's been a bad week with power outages.. Had to recover cPanel from a backup, but am having problems with receive mail. [root@host001 ~]# curl portquiz.net:25 Port test successful! Your IP: 206.248.138.180 traceroute to mail.aosystemsgroup.com (192.168.1.140), 30 hops max, 60 byte packets 1 host001.aosystemsgroup.com (192.168.1.140) 0.036 ms 0.015 ms 0.014 ms Any suggestions?

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  quietFinn

  • June 27, 2022 00:08

  traceroute to mail.aosystemsgroup.com (192.168.1.140), 30 hops max, 60 byte packets 1 host001.aosystemsgroup.com (192.168.1.140) 0.036 ms 0.015 ms 0.014 ms Any suggestions?

  
  192.168.1.140 is in a Private IP range ( 192.168. 0.0 - 192.168. 255.255 ), it's not possible to connect to a Private IP from internet.

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  HostNoc

  • June 27, 2022 05:13

  Hi I can see that there is multiple MX record set against your domain ;; ANSWER SECTION: portquiz.net. 600 IN MX 10 mx3.mail.ovh.net. portquiz.net. 600 IN MX 1 mx4.mail.ovh.net. Please correct your MX record so your email should work Regards SAM HostNoc

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  Rel82me

  • June 27, 2022 23:40

  192.168.1.140 is in a Private IP range ( 192.168. 0.0 - 192.168. 255.255 ), it's not possible to connect to a Private IP from internet.

  
  My tracert results: C:\Windows\System32>tracert mail.aosystemsgroup.com Tracing route to aosystemsgroup.com [192.168.1.140] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms aosystemsgroup1.com [192.168.1.140] Trace complete. C:\Windows\System32> I do recall that we added "aosystemsgroup1.com" someplace on the routing device for testing....Still no inbound email. Wish support at cPanel go a little further with the help.

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  cPanelWilliam

  • June 28, 2022 15:52

  Hello! I agree with @quietFinn, at first glance I'm seeing that the MX record for aosystemsgroup.com resolves to an internal IP address (192.168.1.140):

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