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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

Phantom Hostname

Comments

4 comments

  • cPRex Jurassic Moderator
    Hey there! I checked a few personal machines, and none of them have the default/older hostnames in the WHM >> Manage Service SSL Certificates page. This issue will likely require some additional investigation, so could you open a ticket with our team so we can check this?
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  • baronn
    Hey there! I checked a few personal machines, and none of them have the default/older hostnames in the WHM >> Manage Service SSL Certificates page. This issue will likely require some additional investigation, so could you open a ticket with our team so we can check this?

    Thanks, opened a support ticket for this issue and yup I agree its very strange indeed!
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  • cPRex Jurassic Moderator
    Can you post the ticket number here so I can follow along?
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  • baronn
    Can you post the ticket number here so I can follow along?

    All fixed. Seemed it was an issue with the SSL cacahe which support sorted. FYI cPanel Support ID 94479158 in ase you want to check further...
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