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index.html in subfolder public_html blank when accessed

Comments

9 comments

  • HostNoc
    Hi Can you please check log sof server whet error you are getting. Also please ceck the file permission and ownership of file Regards
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  • eshya
    Hi Can you please check log sof server whet error you are getting. Also please ceck the file permission and ownership of file Regards

    I Have preserved the permission file to 0644 for CSS and js file, 0755 for the folder. And from metrics -> error, from what I have observed there are no errors
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  • cPRex Jurassic Moderator
    Are you able to manually visit the CSS file if you put that into a browser?
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  • eshya
    Are you able to manually visit the CSS file if you put that into a browser?

    Yes, I can. What I see in index.html have
    and in the CSS file have src: url(https://fonts.gstatic. com/s/roboto/v30/KFOkCnqEu92Fr1MmgVxFIzIFKw.woff2)
    but cant get the nested url
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  • cPRex Jurassic Moderator
    It looks like there's a space in the "src" URL string - could that be the issue?
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  • eshya
    It looks like there's a space in the "src" URL string - could that be the issue?

    no, because I can run the web local. That's just pseudo code
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  • cPRex Jurassic Moderator
    I'm not sure what could be causing that behavior - you may want to try disabling the firewall on the server temporarily to see if that is somehow blocking that connection.
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  • eshya
    I'm not sure what could be causing that behavior - you may want to try disabling the firewall on the server temporarily to see if that is somehow blocking that connection.

    Where can I disable firewall in cpanel ?
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  • cPRex Jurassic Moderator
    You would need root access to the server in order to do that work. If you don't have root access to the machine, you'll want to reach out to your hosting provider to see if they can help with this issue.
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