ERROR AutoSSL - error: (XID pcpt27) - request from https://store.cpanel.net/json-api/ssl/certificate/free indicated an error (504, Gateway Timeout)
Always too many errors with the autossl procedure, instead of speeding up these procedures it wastes time
For a new domain we get
11:53:24 AM ERROR AutoSSL failed to request an SSL certificate for "xxxx.email" because of an error: (XID pcpt27) The response to the HTTP (Hypertext Transfer Protocol) "POST" request from " indicated an error (504, Gateway Timeout):
504 Gateway Tim" Seems cpanel side errors, not Sectigo
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Hi cPRex, thanx for update but we still have 503 error ( "POST" request from " indicated an error (503, Service Unavailable): 503 Service Una")
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I switched to Let's Encrypt, but am still getting 503 errors. 0 -
Hello! I have a universe of several servers and many clients that use the AutoSSL feature. I need an update on this error... Its finally fixed? With my very best regards, LPC 0 -
Seems like this is resolved, for us anyway... 0 -
At this time the issue is resolved. Like I mentioned, there will likely still be some hiccups, but the major outage is done. If you did switch to Let's Encrypt, that won't cause a problem with future renewals. 0 -
The Problem still with me but give me another error: WARN Local HTTP DCV error (www.valuedent.marketing-google.com): The system queried for a temporary file at ", but the web server responded with the following error: 500 (Internal Server Error). A DNS (Domain Name System) or web server misconfiguration may exist any help what I have to do for solve this problem with Sectigo At this time the issue is resolved. Like I mentioned, there will likely still be some hiccups, but the major outage is done. If you did switch to Let's Encrypt, that won't cause a problem with future renewals.
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@ahmedof92 - that is a separate issue related to your domain. I'd recommend scanning your domain with IntoDNS.com to see what issues that finds, and then get those resolved. 0 -
Got these errors two days in a row. Nothing has changed on my end. [QUOTE]The following cPanel service generated warnings from the checkallsslcerts script. ? cpanel The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID sz2nfa) The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request "POST ssl/certificate/whm-license/90-day": We were unable to process your request. Please try again later. 0 -
Hello, We're also experiencing AutoSSL issues, we're still getting this message: "[2023-01-06T10:11:13Z] AutoSSL failed to request an SSL certificate for "example.com" because of an error: (XID h1foo) The response to the HTTP (Hypertext Transfer Protocol) "POST" request from " indicated an error (503, Service Unavailable)". "12:49:38 PM ERROR AutoSSL failed to request an SSL certificate for "example.com" because of an error: (XID eh1mie) The cPanel Store returned an error (X::UnknownError) in response to the request "POST ssl/certificate/free": Service Unavailable.." Please can we have an update on progress of a fix for this? 0 -
@tommyxv and @perplex - those are the normal errors I mentioned may happen due to the system being overloaded, and not related to the problem in this thread. There isn't a way to resolve those except to wait for the SSL to be issued. 0 -
Reporting back to verify this is resolved for myself also. All SSL certificates have been renewed successfully eventually. Thank you. (kind of off topic: I ran the intodns check for my server also just cause. I would like to ask for improvement suggestions with regards to that output. What would be the best forum category to open a thread under?) 0 -
@skrl - glad to hear that's working well. You'd want to post that DNS issue under "Domain Management" 0 -
We still have problems with this: The "cPanel (powered by Sectigo)" provider cannot currently accept incoming requests. The system will try again later. The let's encrypt won't work as we are rate limited almost instantly. 0 -
@sunmacet - those are normal overload issues from Sectigo, and not related to the error of this thread. There isn't anything that can be done for that problem except to wait. 0 -
Also got the Error Message when i tried to Renew a SSL Certificate for a Subdomain: AutoSSL failed to request an SSL certificate for "sub.example.de" because of an error: (XID 89hr5y) The response to the HTTP (Hypertext Transfer Protocol) "POST" request from " indicated an error (503, Service Unavailable): 503 Service Una" Any suggestions? Is the Problem still there? Edit: after i switched the SSL Provider to "Let's Encrypt" and rerun the AutoSSL it works for now.
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@attentus_behrens - it looks like there was a similar hiccup today, but this wasn't nearly as widespread as the initial issue. 0 -
@cPRex - its spreading now even if it was not yesterday. 2 of my servers having same problem for about 1.5 hourse. 0 -
@Mr.Novo - it looks like Sectigo ratelimits were hit, leading to a similar issue. It should be good now. I can't say this enough - switch to Let's Encrypt :D 0 -
I've installed Let's Encrypt last year when this problem first occured. Even though you say in a previous conversation that current certificates won't be affected I'm pretty uncomfortable changing provider on production server :D I first have to test it in a test server. 0 -
I've installed Let's Encrypt last year when this problem first occured. Even though you say in a previous conversation that current certificates won't be affected I'm pretty uncomfortable changing provider on production server :D I first have to test it in a test server.
We changed from Let's Encrypt to Sectigo when Let's Encrypt had problems, and back to Let's Encrypt when Sectigo started to have problems. Those changes caused no problems whatsoever.0 -
@quietFinn thanks for reply that really helps. 0 -
This is an on going issue with Sectigo all the time. cPanel should have something other than the daily check when they fail due to a service overload. I manually tried to get a cert request in over 15 minutes and got it in the queue on a problem domain that missed the check repeatedly. Great that I was able to get a resolution, but annoying that this isn't automated. 0
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