dropbox access token expire, backup solution not possible

tinodesigns

• March 07, 2023 13:21

Hi there, I setup dropbox destination for my backups according to this blog post: [401] {"error_summary": "expired_access_token/.", "error": {".tag": "expired_access_token"}} at /usr/local/share/perl5/WebService/Dropbox.pm line 184. And this is what dropox says about it:

• 

  cPRex Jurassic Moderator

  • March 08, 2023 15:01

  Hey there! This is expected behavior with the new Dropbox system since they have moved to "refresh tokens." There are some additional details on how JetBackup handled that here: however, I don't have a way to get the normal cPanel backups working with this new system on my end.

  0
• 

  tinodesigns

  • March 09, 2023 14:27

  Thanks, I'll give it a shot. If I get it to work I'll let you know.

  0
• 

  tinodesigns

  • March 14, 2023 15:05

  Hi, so I was looking into this. We are not using JetBackup. You also said that you don't have a way to get normal cPanel bakcups working with this? We are using the regular WHM Backup Configuration. Does that mean we won't be able to get the backups stored on dropbox anymore? Unless we buy a JetBackup plan? We were trying to use the regular custom destination from WHM Backup Configuration. Thanks, Tino

  0
• 

  tinodesigns

  • March 14, 2023 15:10

  Also do you know if there might be a way to connect to dropbox using sFTP or FTP? That might be a solution. What about the other custom destinations like Google Drive, Amazon S3, Blackblaze etc... are those acutally working fine? Which one is easiset to use? Thank you, Tino

  0
• 

  cPRex Jurassic Moderator

  • March 14, 2023 16:19

  Yes, this issue only affects the Dropbox method, since they have changed the security settings on their end. All other methods are working normally. Because of this security setting, I am not aware of a way to connect to Dropbox using another method.

  0
• 

  tinodesigns

  • March 15, 2023 12:47

  Ok thanks, we're looking into the other options. Best, Tino

  0

Please sign in to leave a comment.