cPanel and hosted websites not working after CentOS 7.8 upgrade to AlmaLinux 8

infostrides

• March 12, 2023 00:52

Help! I have just upgraded my Server OS from CentOS 7.9 to AlmaLinux 8 following the cPanel ELevate guidance. However, after I rebooted the server, I could not access cPanel and hosted websites again. I still have access to the server via SSH.

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  quietFinn

  • March 12, 2023 08:26

  1st you could check if cPanel and Apache are running: service cpanel status service httpd status If they are ok I'd suspect that firewall is blocking connections to Apache and cPanel ports.

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  infostrides

  • March 12, 2023 09:33

  1st you could check if cPanel and Apache are running: service cpanel status service httpd status If they are ok I'd suspect that firewall is blocking connections to Apache and cPanel ports.

  
  For service cpanel status [root@dedi ~]# service cpanel status Redirecting to /bin/systemctl status cpanel.service ? cpanel.service - cPanel services Loaded: loaded (/etc/systemd/system/cpanel.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Sun 2023-03-12 05:27:05 EDT; 18s ago Process: 17457 ExecStart=/usr/local/cpanel/scripts/restartsrv_cpsrvd --no-verbose --notconfigured-ok --systemd-service> Main PID: 17457 (code=exited, status=127) Status: "Ready" Mar 12 05:25:07 dedi.xyz.com systemd[1]: Starting cPanel services... Mar 12 05:25:07 dedi.xyz.com restartsrv_cpsrvd[17464]: License is valid and has already updated recently. Mar 12 05:25:07 dedi.xyz.com restartsrv_cpsrvd[17457]: Starting PID 17457: /usr/local/cpanel/libexec/cpsrvd-dorm> Mar 12 05:25:07 dedi.xyz.com systemd[1]: Started cPanel services. Mar 12 05:27:05 dedi.xyz.com systemd[1]: cpanel.service: Main process exited, code=exited, status=127/n/a Mar 12 05:27:05 dedi.xyz.com systemd[1]: cpanel.service: Failed with result 'exit-code'.
  For service httpd status [root@dedi ~]# service httpd status Redirecting to /bin/systemctl status httpd.service Unit httpd.service could not be found. [root@dedi ~]#
  

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  infostrides

  • March 12, 2023 18:01

  I had to revert to installing fresh AlmaLinux on my server.

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  cPRex Jurassic Moderator

  • March 13, 2023 07:19

  I'm sorry you didn't have a positive experience with the ELevate tool. If you have any issues like this in the future, it would be best to open a ticket with our support team so we can review the ELevate logs and try to get more details about what may have gone wrong with the process.

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