Copy userdata Cpanel Exception IO ReadError

perplex

• June 12, 2023 00:48

When doing cPanel backup I get this error: Copy userdata...Cpanel::Exception::IO::ReadError/(XID 122abc) The system failed to read up to 64 KB from a file handle because of an error: Is a directory at /usr/local/cpanel/Cpanel/Autodie/CORE/sysread.pm line 50

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  vanessa

  • June 12, 2023 13:54

  Error implied that the script is expecting a file but hitting a directory. I'm guessing maybe there's a directory in /var/cpanel/userdata that shouldn't be there? find . -type d

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  perplex

  • June 12, 2023 14:47

  Error implied that the script is expecting a file but hitting a directory. I'm guessing maybe there's a directory in /var/cpanel/userdata that shouldn't be there? find . -type d

  
  There appears to have been an empty "/bak" folder under "/var/cpanel/userdata/account-1/bak", I have deleted it and I will let you know upon my next scheduled backup if it fixed the error. Thanks

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  perplex

  • June 13, 2023 11:58

  I can confirm that deleting the miscellaneous /bak folder in that directory that should not have been there, prevented the error from occuring again. Thanks.

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  cPRex Jurassic Moderator

  • June 14, 2023 02:39

  Nice - thanks for following up!

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