Error issuing certificateFailed to issue certificate

morteza3245

• August 17, 2023 04:37

hello i trying issue a certificate with plugin letsencrypt at cpanel it show me below error: [QUOTE]There was a problem processing your request

• Error issuing certificate
• Failed to issue certificate
• Error connecting to service: acme: error fetching response: Get "
  
  what is reason do you think? Thanks.

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  cPRex Jurassic Moderator

  • August 17, 2023 12:03

  Hey there! Can you let me know specifically where in the WHM interface you are seeing this message? I'm not familiar with that specific error. With any type of timeout issue, does it change if you temporarily disable the server's firewall?

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  morteza3245

  • August 17, 2023 13:19

  i see it when trying issue a certificate for a domain using this plugin: Let's Encrypt" SSL

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  cPRex Jurassic Moderator

  • August 17, 2023 14:34

  Did you try disabling the server's firewall to see if that changes the behavior?

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