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WHM restore for a site not working



  • cPRex Jurassic Moderator
    Hey there! I'm not entirely sure what I am looking at with that screenshot. Is that supposed to be a backup file of some sort? Can you get me some more context?
  • zoomies101
    Okay, I was doing this all wrong and had to get assistance from Host Gator. But, I was not in the "File and Directory Restoration" and once I clicked on the user, did "Browse files and directories", selected the backup file that was available in the root folder and hit Restore, everything came back up before the malware attack. This can be closed :)

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