The system failed to complete validation

azednetma

• September 07, 2023 10:04

Hello, How to fixe this problem? Bind + Cloudlinux 8.8 + Almalinux Thank you

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  cPRex Jurassic Moderator

  • September 07, 2023 15:19

  Hey there! Are you using the local server as the nameserver for those domains? If so, I wouldn't expect it to time out since the connection is local. You can try running this test to see if you are able to return the SPF record: dig -t TXT domain.com
  but I suspect that will also not work properly.

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  azednetma

  • September 07, 2023 16:38

  Hi, ; <<>> DiG 9.11.36-RedHat-9.11.36-8.el8_8.1 <<>> -t TXT ************ ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12176 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 1232 ;; QUESTION SECTION: ;*********************. IN TXT ;; ANSWER SECTION: *********************. 38400 IN TXT "v=spf1 +mx +a +ip4:************ ~all" ;; Query time: 369 msec ;; SERVER: 213.186.33.99#53(213.186.33.99) ;; WHEN: Thu Sep 07 16:36:15 UTC 2023 ;; MSG SIZE rcvd: 96

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  cPRex Jurassic Moderator

  • September 07, 2023 16:39

  Are you able to run that dig command from the cPanel server to see if it completes from there?

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  azednetma

  • September 07, 2023 16:44

  Are you able to run that dig command from the cPanel server to see if it completes from there?

  
  Yes from the cPanel server mentioned above.

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  cPRex Jurassic Moderator

  • September 07, 2023 16:45

  Interesting - could you submit a ticket to our team so we can check this out directly?

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  azednetma

  • September 08, 2023 06:53

  Solution: 1- Reset Exim config to default. 2- Restart server.

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  cPRex Jurassic Moderator

  • September 08, 2023 08:28

  Interesting - thanks for sharing the solution!

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