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Websites are down or 503 error

hmaddy
Websites are down. but all the features are up. Litespeed, mariadb etc are active. i dont know how to solve this issue.

Comments

3 comments

Date Votes
  • quietFinn
    You don't give much info to start with... but if you are getting 503 errors you can find more info in: /etc/apache2/logs/error_log
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  • hmaddy
    # tail /etc/apache2/logs/error_log [ N 2023-09-16 16:23:31.7443 2125227/T1 age/Wat/WatchdogMain.cpp:1377 ]: Starting Passenger watchdog... [ N 2023-09-16 16:23:31.7566 2125230/T1 age/Cor/CoreMain.cpp:1340 ]: Starting Passenger core... [ N 2023-09-16 16:23:31.7567 2125230/T1 age/Cor/CoreMain.cpp:256 ]: Passenger core running in multi-application mode. [ N 2023-09-16 16:23:31.7827 2125230/T1 age/Cor/CoreMain.cpp:1015 ]: Passenger core online, PID 2125230 [Sat Sep 16 16:23:31.797243 2023] [mpm_prefork:notice] [pid 2125217] AH00163: Apache/2.4.57 (cPanel) OpenSSL/1.1.1k mod_bwlimited/1.4 Phusion_Passenger/6.0.18 configured -- resuming normal operations [Sat Sep 16 16:23:31.797270 2023] [core:notice] [pid 2125217] AH00094: Command line: '/usr/sbin/httpd' [Sat Sep 16 16:24:02.334940 2023] [proxy_fcgi:error] [pid 2125413] [client 47.128.49.50:37032] AH01071: Got error 'Primary script unknown' [Sat Sep 16 16:34:58.439682 2023] [security2:error] [pid 2155457] [client 193.37.254.35:45988] [client 193.37.254.35] ModSecurity: Warning. String match "wp.getUsersBlogs" at XML. [file "/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/006_i360_4_custom.conf"> [line "499"> [id "77350179"> [msg "IM360 WAF: XMLRPC getUsersBlogs||MVN:XML||MV:wp.getUsersBlogs||T:LITESPEED||"> [severity "NOTICE"> [tag "service_i360custom"> [tag "noshow"> [tag "im360_req_post"> [hostname "pgcuae.com"> [uri "/xmlrpc.php"> [unique_id "ZQW9EonPzQMHlG78hHCsowAAABI"> [Sat Sep 16 16:35:30.427389 2023] [security2:error] [pid 2155449] [client 114.119.159.226:51031] [client 114.119.159.226] ModSecurity: Warning. Pattern match "(wlwmanifest\\\\.xml|readme\\\\.txt|changelog\\\\.(md|txt)|lang_upload\\\\.php|arm_widgets_js\\\\.js|__\\\\sUPDATES.txt|wpuef-configurator.js)" at REQUEST_FILENAME. [file "/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-litespeed/007_i360_4_wordpress.conf"> [line "2689"> [id "77350190"> [msg "IM360 WAF: WordPress plugins/themes version enumeration||T:LITESPEED||REQUEST_URI:/wp-includes/wlwmanifest.xml||"> [severity "NOTICE"> [tag "wp_core"> [tag "noshow"> [hostname "rsdigital.in"> [uri "/wp-includes/wlwmanifest.xml"> [unique_id "ZQW9MrOg7th4MfsVf5VqBQAAABE"> [Sat Sep 16 16:45:34.579865 2023] [cgi:error] [pid 2189034] [client 40.77.167.38:1992] AH01215: Use of uninitialized value $homedir in concatenation (.) or string at /usr/local/cpanel/Cpanel/WebTemplates.pm line 63.: /usr/local/cpanel/cgi-sys/suspendedpage.cgi [root@linr1 ~]#
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  • quietFinn
    Try to access a website giving 503 error and then do this: grep "YOURIPADDRES" /etc/apache2/logs/error_log You should see the error.
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