Apache won't restart

Mthokozisi

• September 19, 2023 10:42

Greetings, I manage a cPanel VM through the Google Cloud Platform. Yesterday I received an email that one of my domains was presenting a 502 error. I tried restarting (graceful reboot) the server as my main solution. The 502 error stopped and since I use webhooks for notification got one that httpd wont start and is down. I tried multiple solutions here on the forum, which included restarting httpd, which has been unsuccessful. I'm really not sure what to do anymore. I ran this: /scripts/rebuildhttpdconf
Result: Initial configuration generation failed with the following message: The "/usr/local/apache/bin/httpd -DSSL -t -f /usr/local/apache/conf/httpd.conf.work.b8097b34.cfgcheck -C Include "/usr/local/apache/conf.modules.d/*.conf"" command (process 13379) reported error number 1 when it ended. httpd: Syntax error in -C/-c directive: Include/IncludeOptional: Could not open directory /usr/local/apache/conf.modules.d: No such file or directory Rebuilding configuration without any local modifications. Failed to generate a syntactically correct Apache configuration. Bad configuration file located at /usr/local/apache/conf/httpd.conf.work.b8097b34 Error: The "/usr/local/apache/bin/httpd -DSSL -t -f /usr/local/apache/conf/httpd.conf.work.b8097b34.cfgcheck -C Include "/usr/local/apache/conf.modules.d/*.conf"" command (process 13387) reported error number 1 when it ended. httpd: Syntax error in -C/-c directive: Include/IncludeOptional: Could not open directory /usr/local/apache/conf.modules.d: No such file or directory
Also ran: /scripts/restartsrv_httpd
Result: Restart failed: timeout (196 seconds) reached! at /usr/local/cpanel/Cpanel/RestartSrv/Lock.pm line 37.
I'd appreciate your assistance.

• 

  cPRex Jurassic Moderator

  • September 19, 2023 18:09

  Hey there! That's definitely odd to me as we haven't used that file path in some time, and I confirmed on a test machine that /usr/local/apache/conf.d.modules doesn't exist in a CentOS 7/11.110 environment. I would check and see if any of the include files in /etc/apache2/conf.d/includes are referencing that path. If so, comment out that line and then see if you can rebuild the configuration. If that doesn't work, I would recommend submitting a ticket to our team so we can take a look at the system.

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  Mthokozisi

  • September 20, 2023 06:43

  I tried searching for any reference and there is none. The command: nano /etc/httpd/conf/httpd.conf
  Returned an empty config file.

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