After resetting cPanel, WordPress is not functioning properly.

bijutoha

• October 03, 2023 00:40

I recently reset my cPanel account to start fresh with WordPress. However, after the reset, I installed WordPress again, but it no longer works. I cannot access the admin dashboard, and the site's front end displays an Index of/. alt="383981811_618691847127358_4477216775392393622_n.jpg">84617 NOTE: I have checked my cPanel account to ensure WordPress is installed and configured correctly. I hope that someone in the community can help me troubleshoot this issue.

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  Inna

  • October 03, 2023 11:32

  I think you can restart your web server (apache, litespeed, nginx) or even it may be cause by php_fpm if enabled. Try to restart each of them and see if it works.

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  bijutoha

  • October 03, 2023 11:53

  I think you can restart your web server (apache, litespeed, nginx) or even it may be cause by php_fpm if enabled. Try to restart each of them and see if it works.

  
  Many, many thanks. Can I do this alone, or must I knock the hosting company?

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  Inna

  • October 03, 2023 11:55

  If you have root access to the server, you can do this. Else, you just need to send the screenshot of your website to your hosting company and they'll fix it.

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  bijutoha

  • October 05, 2023 07:45

  If you have root access to the server, you can do this. Else, you just need to send the screenshot of your website to your hosting company and they'll fix it.

  
  Yes, you're absolutely right. The root directory is inaccessible to me. I emailed it to the hosting provider so that they could verify the fix without delay.

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  bijutoha

  • October 06, 2023 02:56

  Thank you very much, @Inna, for helping me get my needed answer.

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