Skip to main content

Problem with Server Migration from Cpanel to Cpanel



  • cPRex Jurassic Moderator
    Hey there! For the PHP page problem, the first thing I would do is try and create a PHP info page on the domain and see if that loads properly. If so, the issue would be specific to the application instead of PHP in general on the account. For the WordPress site, I'd check the wp-config.php file, and then try manually connecting to the database with the data in there. You would do this with the following command: mysql -u database_username -p and then enter the password at the prompt. If that works, you can then enter "show databases;" on the command line to see if the user has access to that database. There isn't going to be a one-step process to troubleshoot the issue, but those are two basic steps you can start with and see if that helps get you pointed in the right direction.
  • WebSavvyGuy
    Just to give an update to this issue if anyone else has this issue. Cpanel support was able to help guide me in the right direction. Please look at this:

Please sign in to leave a comment.