Migrate email folders in cPanel manually into Outlook

WorkinOnIt

• October 12, 2023 00:19

Hi there A client was using cPanel mail and has a lot of folders etc. But they decided to move to Microsoft 365 mail and unfortunately, have not imported their mails first before switching DNS. Now the MX point to 365 and we are not able to "pull in" the cPanel mailboxes. However, we do have access to their cPanel email accounts and the related mail backup folders downloaded. Is there a way to import these mails and folders from cPanel into 365 ? What are the methods available for this (and no - we are not able to change the MX back!)

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  GOT

  • October 12, 2023 10:39

  You can use a tool like imapsync to move the messages from their current mailbox on your server over to the M365 accounts. You would just use your server IP as the source server instead of the domain name since the DNS does not point to you.

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  WorkinOnIt

  • October 12, 2023 21:31

  @GOT thank you that is helpful. But would that tool (imapsync) pull across the folders? Also "use your IP" would that mean entering something like : mail.123.456.789.0 or how do you connect to the mail of the IP server? Or would it be something like 123.456.789.0/~accountname.mail Thanks for your help

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  GOT

  • October 12, 2023 21:44

  I would suggest reading through the docs. The ip is generally stand alone as a replacement for a domain name so you wouldn"t ever put mail. I front of it. but yes it does copy all the folders too.

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  WorkinOnIt

  • October 12, 2023 22:12

  Thanks @GOT Yes, I have read through the docs. I am going to attempt this with Thunderbird as the email client, so that we can pull the mail off the server onto the customer laptop. Imapsync looks a good tool (perhaps a bit overkill for this job?), will try it if we don't have success with Thunderbird. I am wondering how the IP address will substitute the mail.domain.com record... guess I will find out! Usually it would be something like this:

  Username	The username on the mail account.	username@example.com
  Password	The password for the mail account.	The mail account"s password.
  Incoming Server Port	The port the system uses for incoming mail.	IMAP Port: 993 POP3 Port: 995
  Incoming Server	The mail server address the system uses for incoming mail.	mail.example.com
  Outgoing Server Port (SMTP)	The port the system uses for outgoing mail.	465
  Outgoing Server	The mail server the system uses for outgoing mail.	mail.example.com

  So you are suggesting:

  Username	The username on the mail account.	username@example.com
  Password	The password for the mail account.	The mail account"s password.
  Incoming Server Port	The port the system uses for incoming mail.	IMAP Port: 993 POP3 Port: 995
  Incoming Server	The mail server address the system uses for incoming mail.	123.456.789.0
  Outgoing Server Port (SMTP)	The port the system uses for outgoing mail.	465
  Outgoing Server	The mail server the system uses for outgoing mail.	123.456.789.0

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  GOT

  • October 13, 2023 00:03

  Yes. But be advised you"ll get certificate errors. They are safe to ignore.

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