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(XID xf7s4p) “nobody” already controls the domain name.

Comments

7 comments

  • teckyhead
    I also ran the following: /scripts/updateuserdatacache /scripts/updateuserdomains /scripts/rebuildhttpdconf ...and restarted apache but no change.
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  • cPRex Jurassic Moderator
    Hey there! The issue is most likely in the /var/cpanel/userdata/nobody directory. Do you see any entries there for the domain in question? It could be a unique file, or it could be inside one of the files present there.
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  • teckyhead
    Hey there! The issue is most likely in the /var/cpanel/userdata/nobody directory. Do you see any entries there for the domain in question? It could be a unique file, or it could be inside one of the files present there.

    I checked and there are a main and main.cache in there but no reference to the domain that I'm trying to create.
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  • cPRex Jurassic Moderator
    If this was my machine I'd probably strace the cPanel process and find which file is causing the error, but that can get tricky. You could also do a grep for all of /var/cpanel/userdata with "grep -Ri domainname /var/cpanel/userdata/" to see if it's listed in any random files. If that doesn't track it down, feel free to submit a ticket to our team and we can get it taken care of.
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  • teckyhead
    Thanks. I tried that (grep) and no results. I'm not familiar enough with strace to do anything useful there. Time to submit a ticket I think.
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  • teckyhead
    I have to say I've only had to call on CPanel support 3 or 4 times and am always impressed with the polite timely service. The tech who solved this problem found the errant domain in /etc/userdomains and also provided a useful link.
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  • cPRex Jurassic Moderator
    Nice - I'm glad it was something simple!
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