Help with setting up nameservers
I have a new server with Liquid Web and I have to say I am anything but pleased with support. They initially setup the server but did not ask for the domain I want to use and I believe this is where everything fell apart because I am not experienced setting up the backend of cPanel and configuring the host name. As such I cant get nameservers to work and I am totally lost in the documents trying to figure out what I need to do to get this fixed? My websites display fine but I cannot get forms on them to send and get return errors telling me the reverse nameservers are incorrect. Initially cPanel was setup with PowerDNS but it says I have to have resolver and I need to get those from Liquid Web but when I ask them for these resolvers they play dumb. Currently they are set to primary 10.10.10.10 and secondary is 1.1.1.1. I assume those are default and not sure if they will work in order to use PowerDNS? Nothing was working right with that so I switched to use NIND which is what I have always used, but still cannot get things working. Is there anyone I can hire to help me get this fixed since Liquid Web does not seem to have educated support to help me?
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Hey there! Most of the nameserver configuration happens outside of cPanel, so while we can offer advice, your situation is going to be unique depending on which registrar you're using. You're going to want to work through two sections - the "WHM Interfaces" option and the "various registrars option" here: 0 -
Thanks for replying cPRex, yes I have setup the nameservers at the registrar and I think I have the A records setup but not for sure on that one? Where do I enter these A records at? Are they on the domain account I am using in WHM? I suspect given the websites are displaying that is not an issue. Although the domain I have configured as the server domain returns an error with the cgi-sys/defaultwebpage.cgi web page. Also for the life of me I cannot get rDNS working at all. 0 -
These would be in the DNS zone for the domain, wherever that DNS is hosted. For example, let's say you have domain.com and you are creating ns1 and ns2.domain.com. Inside the zone file for domain.com you'd need the following: ns1. IN A x.x.x.x ns2. IN A x.x.x.x domain.com. IN NS ns1.domain.com. domain.com. IN NS ns2.domain.com. where "x.x.x.x" is the IP address you've got them registered with at the registrar. rDNS is something that has to be configured by your host. You won't have access to that on your personal server. 0
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