Connection timed out

Heyckel

• June 08, 2022 17:48

Hello, i have some problem about email Could help me to fix the problem about connection timed out ?

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  Spirogg

  • June 08, 2022 22:59

  Hello, i have some problem about email Could help me to fix the problem about connection timed out ?

  
  do you check your firewall if its blocking outghoing port 25 can you run this command and give output telnet gmail-smtp-in.l.google.com 25
  

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  Heyckel

  • June 08, 2022 23:09

  [root@mail2 ~]# telnet gmail-smtp-in.l.google.com 25 Trying 142.251.5.26... telnet: connect to address 142.251.5.26: Connection timed out Trying 2a00:1450:400c:c1b::1a... telnet: connect to address 2a00:1450:400c:c1b::1a: Network is unreachable Thanks for your help

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  Spirogg

  • June 08, 2022 23:16

  Can you check your ip is not blocked

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  Spirogg

  • June 08, 2022 23:38

  can you also tell me the output of cat /etc/resolv.conf
  

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  Heyckel

  • June 08, 2022 23:42

  I checked i was listed on UCEPROTECT-Level3 I send to the provider to delist my ip Output : [root@mail2 ~]# cat /etc/resolv.conf search invalid nameserver 213.136.95.11 nameserver 213.136.95.10

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  Spirogg

  • June 08, 2022 23:55

  I checked i was listed on UCEPROTECT-Level3 I send to the provider to delist my ip Output : [root@mail2 ~]# cat /etc/resolv.conf search invalid nameserver 213.136.95.11 nameserver 213.136.95.10

  
  you can also try to add 8.8.8.8 8.8.4.4 1.1.1.1 google nameservers and cloudflare instead of the IP's from provider or from WHM > this is the DNS Resolvers, sometimes are better for connection time outs rather than Provider resolvers. you can write down your IP from provider and save them.. and try changing to google and cloudflare primary can be 8.8.8.8 secondary can be 8.8.4.4 Tertiary Resolver 1.1.1.1 you can try this and see if you still have issues..

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  Heyckel

  • June 09, 2022 10:10

  Hello thanks, i do the change i will see :) I need to reboot ?

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  Heyckel

  • June 09, 2022 10:14

  I selected the queued mail to relaunch But it still blocking

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  Heyckel

  • June 09, 2022 14:12

  i set the resolver 8.8.8.8 and 8.8.4.4 but the system reset by default

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  cPRex Jurassic Moderator

  • June 09, 2022 15:29

  Even after changing the resolvers, are you not able to make that connection to the Google mailservers? If so, you'll want to speak with your provider as it seems something is blocking your connection on the network.

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  Rachel S

  • June 13, 2022 12:12

  There may be an issue with ISP as well. Some ISPs may block port 25. If this is the case, use port 587 instead. Ports 465 and 588 may also work, but test 465 first with SSL enabled to ensure secure transmission. SSL will not be supported by 588.

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