whm login page not load correctly

Mohamed Elebsawy

• November 21, 2023 04:52

Hi whm login page not load correctly please check the attachment thank u in advance

• 

  cPRex Jurassic Moderator

  • November 21, 2023 15:39

  Hey there! Whenever there is an odd issue with the interface it's best to check the cPanel error logs at /usr/local/cpanel/logs/error_log. If you don't see anything helpful there, it never hurts to run a forced update with the "/scripts/upcp --force" command.

  0
• 

  Mohamed Elebsawy

  • November 21, 2023 15:55

  Hey there! Whenever there is an odd issue with the interface it's best to check the cPanel error logs at /usr/local/cpanel/logs/error_log. If you don't see anything helpful there, it never hurts to run a forced update with the "/scripts/upcp --force" command.

  
  Thank you for caring i`m try that root@server:~# /usr/local/cpanel/logs/error_log: Permission denied and i run a forced update with the "/scripts/upcp --force" command still the problem

  0
• 

  cPRex Jurassic Moderator

  • November 21, 2023 16:03

  You would need to use a text editor to examine the log file, so the "permission denied" output there is normal. It would be best to reach out to your hosting provider or datacenter to have them check the issue for you.

  0
• 

  Mohamed Elebsawy

  • November 21, 2023 16:07

  142.198.145.223 - root [11/16/2023:23:55:37 -0000] "GET /cpsess8923319145/json-api/loadavg HTTP/1.1" 200 0 "

  0
• 

  ITHKBO

  • November 22, 2023 12:36

  It is either a cache issue or a plugin in your browser that prevents it. The login page shows correctly on this side using the domain you specified port 2087 same for 2083 -11-2023_contabo.PNG">85421 Can you try guestmode and see if the page is correct? If so either shift +F5 to force page renewal or temporary disable your plugins one by one till you found the culprit. Pressing F12 opens the console in your browser and can tell you a bit more about maybe Content Security Policy directive violations that your plugins are tripping over. In those cases setting exceptions (whitelist, allow) in the respective plugin should resolve the issue.

  0

Please sign in to leave a comment.