Problem with the installation process

tone host

• November 21, 2023 14:41

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  cPRex Jurassic Moderator

  • November 21, 2023 21:15

  Hey there! That error log seems to indicate the operating system has a read-only status on a partition, keeping the installer from working properly. You may want to check the server's mounts with the "mount" command to confirm this, but ultimately you'll need to work with the hosting provider or datacenter to have them get this resolved, as this is a deeper issue than just the cPanel installer.

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  tone host

  • November 22, 2023 12:35

  Hey there! That error log seems to indicate the operating system has a read-only status on a partition, keeping the installer from working properly. You may want to check the server's mounts with the "mount" command to confirm this, but ultimately you'll need to work with the hosting provider or datacenter to have them get this resolved, as this is a deeper issue than just the cPanel installer.

  
  It says the problem is in License. Does this make sense?

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  cPRex Jurassic Moderator

  • November 22, 2023 12:55

  If you are no longer seeing the "read only" errors, then yes, not having a license will be an issue and won't allow the update to proceed. You can reach out to our support team to get the license issue resolved.

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