Mystery - not receiving some email (GMail+Yahoo work, etc)

IDDQD

• September 04, 2013 15:38

(SOLVED) Mystery - not receiving some email (GMail+Yahoo work, etc) SOLVED: I guess it was a DNS issue after all, just a moment ago I managed to receive mail from FastMail. Yey! Hi all, I have this strange thing going on with my new (got it delivered just yesterday) cPanel/WHM installation, lets call this Box A. Case: Background: From Box A, I can send/receive emails to/from GMail+Yahoo fine, and also my other VPS mailserver (Box B, not cPanel/WHM) works fine with sending/receiving so in that wise the Box A is working fine! I also do have account with http://fastmail.fm - and I can send/receive emails from there to Yahoo, GMail and Box B, been having this account for years without problems so it seems to work fine! Problem is: But for some mysterious reason, IF I try sending email from that FastMail account TO my Box A, nothing happens - nothing in mail logs, no bounce error message back... Altho I can send email from Box A to FastMail. WTF now.. Box A and FastMail seem to work just fine standalone, and BoxA->FastMail works also. I have tried many things, quadruple checked NS records, tried changing between dovecot and courier, making different accounts to Box A, and made even a forwarder in Box A, but problem persist - not any single message from FastMail to Box A gets delivered, actually they seem to disappear completely! Any ideas that might shed a light to this matter are appreciated greatly! I have also submitted a support ticket to FastMail if they have something in their logs regarding those lost mails. Thanks in Advance, IDDQD :)

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  IDDQD

  • September 05, 2013 08:21

  Update to this matter - I made an addon domain to my main account, AND I was able to send/receive emails just fine from it, EVEN to/from FastMail.. So this problem only concerns my main hosting domain, which cannot receive mails from FastMail service. To clarify this, anything@hostingdomain.com cannot receive mail from FM, and anything@hostingdomains-addon-domain.com on the same server can... WTF is going on? :S

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  24x7server

  • September 05, 2013 10:43

  Hello, Have you checked your mail logs ? Through mail logs you can find out why your are facing this issues with your main hosting account.

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  cPanelMichael

  • September 05, 2013 12:42

  Hello :) I am happy to hear you were able to resolve the issue. Thank you for updating your post to let us know. Thank you.

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