email marked as high-scoring spam with a low score

Lyttek

• September 10, 2013 10:34

Perplexed by problem that just cropped up: Take a peek at the following: message with a -1.47 SA score. Says it's not spam, deliver it, then turns around and says it's spam, delete it. no blacklists in place, thresholds set at 4 and 7 for spam/high-scoring spam. It looks thus far like one common denominator is "X-Spam-Status:, No" Thoughts?? Spam: N Action(s): deliver, header, "X-Spam-Status:, No" High Scoring Spam: Y Action(s): delete SpamAssassin Spam: N Listed in RBL: N Spam Whitelisted: N Spam Blacklisted: N SpamAssassin Autolearn: Y (not spam) SpamAssassin Score: -1.47 Spam Report: Score Matching Rule Description cached not score=-1.471 4 required spam autolearn=not -1.90 BAYES_00 0.00 HTML_MESSAGE 0.43 MIME_HTML_MOSTLY -0.00 RCVD_IN_DNSWL_NONE

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  cPanelMichael

  • September 10, 2013 16:36

  Hello :) Are you using a third-party application such as MailScanner on this system? Thank you.

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  Lyttek

  • September 11, 2013 14:51

  I am indeed. Using Chirpy's MailScanner package.

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  cPanelMichael

  • September 11, 2013 14:56

  This issue is likely related to MailScanner itself. I recommend consulting directly with the support channels that MailScanner offers to resolve this issue. Thank you.

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