Unable to Login through Gator

theonlybub

• September 12, 2013 13:21

I was just given my password for the website

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  cPanelMichael

  • September 12, 2013 18:24

  Hello :) You will need to contact your web hosting company directly for assistance with the login credentials used for accessing cPanel. Thank you.

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  Eve00675

  • September 14, 2013 00:03

  I thought I had the same problem. Turns out the user name is also case sensitive which is not usual practice. So it may not be your password you have got wrong but your username as it is case sensitive.

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  Eve00675

  • September 14, 2013 00:12

  Also don't mix up your billing password with your cPanel password

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