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SpamAssassin not working - Filter?

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4 comments

  • cPanelMichael
    Hello :) You have less options available to you to help combat SPAM as a reseller. It may be a good idea to consult with your hosting provider about this issue. You could let them know that SPAM is making it through, and they may be able to enable some additional options to help prevent the SPAM from coming in. With cPanel access itself, you may want to add some filter rules under "Account Level Filtering". Rather than blocking specific email addresses, try adding rules that block based on specific message body content or subject. Thank you.
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  • DragonDF
    Hello cPanelMichael, Thank you for your reply. Yes, it is really a big difficult to do something. Specially when you have a lot of domains. I did not have this problems before, in the old host. But after I changed, the problems came together. Imagine to insert email by email in the block list. It is better to delete it direct. Can WHM help in something? Thank you!
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  • cPanelMichael
    [quote="DragonDF, post: 1463172">Can WHM help in something?
    As a reseller, there are not options in WHM that will help you combat SPAM. You must consult with your web hosting provider who will have additional options available to them with root access. Thank you.
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  • DragonDF
    It is difficult to see that the system can identify it as SPAM, you setup it to be DELETED and NOTHING happens. [QUOTE]X-Ham-Report: Spam detection software, running on the system "foxtrot.chi.dzfav.net", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label
    In my mind, if it was identified as SPAM, it needs to go direct to SPAM folder or be deleted. Neither one or other option happens. I will contact the webhosting provider. Tks!
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