I can't delete files on Cpanel or via Shell

aristomania

• September 17, 2013 04:52

Hi, I've tried deleting files via cpanel and they reapear, I also tried via shell with three different commands chattr -iR or chattr -iaR and chattr -i
But files are still reapearing... My permissions are 755.. Thank you

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  cPanelMichael

  • September 17, 2013 12:15

  Hello :) Could you elaborate on the files reappearing? Are they deleted and then created again, or does the initial deletion fail? What type of files are these? Thank you.

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  aristomania

  • September 17, 2013 12:23

  Hi, The folders get deleted on file manager but when I refresh page they reappear, on FTP it says cannot delete files. I want to delete everything uploaded on the server in order to upload a fresh backup and restore it, so all folders (administrator etc). Thank you.;)

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  cPanelMichael

  • September 17, 2013 13:51

  Please access your server via SSH and run the following commands on a file that you can not delete: lsattr /home/username/path/to/file stat /home/username/path/to/file
  Let us know the output. Thank you.

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  aristomania

  • September 17, 2013 20:19

  I ran those two codes separatedly and got this " Size: 4096 Blocks: 8 IO Block: 4096 directory Device: adh/173d Inode: 60495175 Links: 10 Access: (0755/drwxr-xr-x) Uid: ( 99/ nobody) Gid: ( 99/ nobody) Access: 2013-09-17 15:32:22.000000000 +0400 Modify: 2013-09-16 16:00:42.000000000 +0400 Change: 2013-09-17 13:28:35.000000000 +0400 " The file is still there, thank you [COLOR="silver">- - - Updated - - - It seems I can create or delete folders on home/user/ but I cannot create or delete files on /home/usr/public_html or /www

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  cPanelMichael

  • September 18, 2013 13:36

  As you can see, the file is owned by the "nobody" username. The best way to delete these files is via SSH as "root". Thank you.

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  aristomania

  • September 19, 2013 10:49

  Well I always log as the username "root", besides I don't know how to login on SSH without the "root" username.. I solved this issue by terminating the account and creating a new account on WHM. Thanks

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  Stallyon

  • September 19, 2013 11:04

  If you're root, next time try chown root:root file.name rm -f file.name

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  cPanelMichael

  • September 19, 2013 13:15

  [quote="aristomania, post: 1464691">Well I always log as the username "root", besides I don't know how to login on SSH without the "root" username..
  To clarify, you were unable to remove those files via SSH, even when logged in as "root"? If that was the case, you may have wanted to run the "lsattr" command provided earlier to see if they were writable. Thank you.

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