WHMCS off-line?

MaraBlue

• September 20, 2013 18:12

WHMCS' main website, blog, and forum are all down. Nothing's been posted on their Facebook page, and (of course) nothing on Twitter. Could just be a data center hiccup, but without any official word on what's going on, this is concerning.

• 

  MaraBlue

  • September 20, 2013 23:42

  They're using CloudFlare now, and IMO it causes more problems than it fixes. I have to wonder if that's not part of the problem. [url=http://searchdns.netcraft.com/?host=whmcs.com&x=0&y=0]WHMCS on Netcraft OK, looks like services are coming back now... EDIT: Never mind, I spoke too soon. Even docs.whmcs.com is down.

  0
• 

  cPanelMichael

  • September 23, 2013 15:40

  Hello :) I am able to successfully access the WHMCS website and it's associated links. It may have been a temporary issue with their website, or a temporary issue with your local connection to their server. Thank you.

  0
• 

  MaraBlue

  • September 23, 2013 20:00

  [quote="cPanelMichael, post: 1467051">Hello :) I am able to successfully access the WHMCS website and it's associated links. It may have been a temporary issue with their website, or a temporary issue with your local connection to their server. Thank you.
  Posting a reply 3 days later is hardly at ALL helpful. Yes, it was a temporary issue, supposedly they were under a DDoS attack. It was NOT anything to do with MY "local connection." Numerous other people confirmed this worldwide, on their Facebook page, and in the SysAdmin's Twitter. Try doing even a LITTLE research before replying...

  0
• 

  cPanelMichael

  • September 23, 2013 20:29

  I apologize for the delay in the response. We try to ensure there is a response to every thread, even if it's been a few days since it was opened. My intention was to let you know the website was loading well for me in the event you were still experiencing issues with opening it. Also, other users may see this thread and question if the issue still exists, so I wanted to ensure there was a reply. It's important to keep in mind that while cPanel and WHMCS have formed a partnership, WHMCS has it's own dedicated support team. An issue with the WHMCS website is better handled directly through them, as that type of information is not something the cPanel support team handles. Thank you.

  0

Please sign in to leave a comment.