Installing Live Help

SharkHost

• September 23, 2013 22:37

Hello, I am trying to install the application "LiveHelp" it's a very common live chat support app. I'm not sure where to install it. I am supposed to put it before but I can't seem to get it. Thanks in advance, Hayden.

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  PlotHost

  • September 24, 2013 09:20

  Why you don't ask them to help ?

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  cPanelMichael

  • September 24, 2013 13:09

  Hello :) I recommend consulting directly with the software developer of the application, or posting on their support forums if they are available. You will likely get a better response directly from them because the forums here are geared more towards cPanel itself. Thank you.

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  SharkHost

  • September 24, 2013 23:55

  Hello, I more so need where I edit the whole cPanel head file. I tried to contact them but they seem not to know anything about cPanel other than it is for web hosting. Thanks, Hayden.

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  cPanelMichael

  • September 25, 2013 12:31

  Could you elaborate on which specific cPanel file you are attempting to edit? Thank you.

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  SharkHost

  • September 25, 2013 23:42

  Like the header. Whichever file contains and That is where I insert the script.

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  cPanelMichael

  • September 26, 2013 14:29

  For instance, are you attempting to modify the cPanel theme? Thank you.

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  SharkHost

  • September 27, 2013 23:19

  In a way yes. I need to put the script at right before

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  cPanelMichael

  • September 30, 2013 19:59

  You can find the branding editor at: "WHM Home " cPanel " Branding" This should be useful if you are attempting to modify the header of the cPanel theme. Thank you.

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  SharkHost

  • October 08, 2013 03:12

  I installed it at the top of Header Top Section (stdheader.html) in case anyone else needed to know. Got it working, thanks for the help!

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