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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

WordPress Password



  • cPanelMichael
    Hello :) Check to see if the database configuration for WordPress is connected to the cPanel username. It's possible you need to update the password in the database configuration after updating the cPanel password. Or, you may need to switch to a new database username/password. Thank you.
  • kdean
    When changing the password in cPanel, deselect "Allow MySQL password change". or if you do change the mysql password" edit wp-config.php and enter the new password on the line with DB_PASSWORD in it.

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