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DNS and Mail issues

NikosGr
Hello and i;am happy to be a new menber of this forum, Here is my domain's DNS Zone Entry in case it will helpo with something: let me show you how domain.gr entry appears via WHM in the Zoen section. ; cPanel first:11.38.2.7 (update_time):1380448502 Cpanel::ZoneFile::VERSION:1.3 hostname:secure.domain.gr latest:11.38.2.7 ; Zone file for domain.gr $TTL 14400 superhost.gr. 86400 IN SOA ns1.domain.gr. nikos.namehere.gmail.com. ( 2013092903 ;Serial Number 86400 ;refresh 7200 ;retry 3600000 ;expire 86400 ) domain.gr. 86400 IN NS ns1.domain.gr. domain.gr. 86400 IN NS ns2.domain.gr. domain.gr. 14400 IN A 84.200.17.58 localhost 14400 IN A 127.0.0.1 domain.gr. 14400 IN MX 0 domain.gr. mail 14400 IN CNAME domain.gr. www 14400 IN CNAME domain.gr. ftp 14400 IN CNAME domain.gr.
As for the mail problem i'm afraid it outputs this: Code: Warning MX CNAME Check WARNING: CNAME was returned for the following MX records: mail.domain.gr The CNAME(s) that were returned are listed above. This is not ok per the RFCs and can cause problems including mail being lost! Error MX A request returns CNAME WARNING: MX records points to a CNAME. CNAMEs are not allowed in MX records, according to RFC974, RFC1034 3.6.2, RFC1912 2.4, and RFC2181 10.3. The problem MX record(s) are: mail.domain.gr points to ['domain.gr"> This can cause problems
Do i need to chnage the mx record to somethign else? Also my webpage works as only as 'www.domain.g' but not as 'domain.gr' I have removed my webiste from cloulflare to make thigns simpler and now in order to view mywebiste i must give /http://www.domain.gr if i give plain /http://domain.gr it doesnt load at all. The only way is /http://www.domain.gr but no link on my webpage works when clicked upon. iam getting this: /http://domain.gr/cgi-sys/defaultwebpage.cgi Clearly these are DNS and Mail issues. i have asked PaulVPS which is my provider and they dont f***** care to help resolve those issues, and i have paid them upo until May 2014. I just dotn want to lose any more customers(i already lost 4 of them due to contasnt problems) What i need to do step-by-step please to help resolve DNS and Mail issues?

Comments

7 comments

Date Votes
  • cPanelMichael
    Hello :) Have you confirmed that your domain name uses name servers at the registrar that ensure the DNS is hosted on the cPanel server? If so, you are welcome to modify the "A" record for the "mail" entry to the server IP address instead of a CNAME for the domain name to meet the standards imposed by the DNS test script you are using. Based on the "www" prefix complaint, it sounds like you are using your registrar's or remote name servers, rather than the name servers configured on your cPanel server. Thank you.
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  • NikosGr
    [quote="cPanelMichael, post: 1472492">Hello :) Have you confirmed that your domain name uses name servers at the registrar that ensure the DNS is hosted on the cPanel server? If so, you are welcome to modify the "A" record for the "mail" entry to the server IP address instead of a CNAME for the domain name to meet the standards imposed by the DNS test script you are using. Based on the "www" prefix complaint, it sounds like you are using your registrar's or remote name servers, rather than the name servers configured on your cPanel server. Thank you.
    Hello, Yes i use my domain's registeres name serves which are ns1.domain.gr ns1.domain.gr I have altered the CNAME and assigned an A entry for the mail but this didnt made the mail server functional. I have tried everything i knew but idnt manage to solve this. As things are at the moment i cannot even access my WHM and SSH as secure.domain.gr but only via its ip address. intodns.com states that nameserves are working still i cant access any of the services of the server by hostname.
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  • cPanelMichael
    Have you considered creating your own name servers at the registrar with your server's IP address? You could then assign those name servers to your domain name so that cPanel handles the DNS. Thank you.
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  • NikosGr
    Why everytime i try to save my DNS zone settings when i click save the following error occurs? Why everytime i try to save my DNS zone settings when i click save the following error occurs? Modifying Zone domain.gr zone domain.gr/IN: NS 'ns1.domain.gr' has no address records (A or AAAA) zone domain.gr/IN: NS 'ns2.domain.gr' has no address records (A or AAAA) zone domain.gr/IN: not loaded due to errors. Bind reloading on domain using rndc zone: [domain.gr] Bind reloading on domain using rndc: WARNING: key file (/etc/rndc.key) exists, but using default configuration file (/etc/rndc.conf) server reload successful Reconfiguring Mail Routing: LOCAL MAIL EXCHANGER: This server will serve as a primary mail exchanger for domain.gr's mail.: This configuration has been automatically detected based on your mx entries. Your settings have been updated.
    I'am trying this to in an attempt to fianlly make my mail work because i cannot send/receive mail at all. [COLOR="silver">- - - Updated - - - root@domain [~]# cat /var/named/domain.gr.db ; cPanel first:11.38.2.12 (update_time):1383382498 Cpanel::ZoneFile::VERSION:1.3 hostname:domain.gr latest:11.38.2.12 ; Zone file for domain.gr $TTL 14400 domain.gr. 86400 IN SOA ns1.domain.gr. nikos.domain.gr. ( 2013110203 ;Serial Number 86400 ;refresh 7200 ;retry 3600000 ;expire 86400 ;minimum ) domain.gr. 86400 IN NS ns1.domain.gr. domain.gr. 86400 IN NS ns2.domain.gr. domain.gr. 14400 IN A 84.200.17.58 localhost 14400 IN A 127.0.0.1 domain.gr. 14400 IN MX 10 mail.domain.gr. mail 14400 IN A 84.200.17.58 www 14400 IN CNAME domain.gr. ftp 14400 IN CNAME domain.gr. secure 14400 IN A 84.200.17.58 default._domainkey 14400 IN TXT \"v=DKIM1 cpanel 14400 IN A 84.200.17.58 webdisk 14400 IN A 84.200.17.58 whm 14400 IN A 84.200.17.58 webmail 14400 IN A 84.200.17.58 root@domain [~]#
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  • quietFinn
    Re: Why everytime i try to save my DNS zone settings when i click save the following error occurs? [quote="NikosGr, post: 1495872">Why everytime i try to save my DNS zone settings when i click save the following error occurs?
    The error message says it very clearly: [QUOTE] zone domain.gr/IN: NS 'ns1.domain.gr' has no address records (A or AAAA) zone domain.gr/IN: NS 'ns2.domain.gr' has no address records (A or AAAA) zone domain.gr/IN:
    You must add A records for ns1 and ns2 in the DNS zone of domain.gr.
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  • NikosGr
    I have added the missing A records in DNS zone of domain.gr you added: ns1 14400 IN A 84.200.17.58 ns2 14400 IN A 84.200.17.59 ns1 14400 IN A 84.200.17.58 ns2 14400 IN A 84.200.17.59 but when i cat /var/named/other_domains these entries are missing, for i.e.: $TTL 14400 domain2.gr. 86400 IN SOA ns1.domain.gr. nikos.domain.gr. ( 2013092803 ;Serial Number 86400 ;refresh 7200 ;retry 3600000 ;expire 86400 ;minimum ) domain2.gr. 86400 IN NS ns1.domain.gr. domain2.gr. 86400 IN NS ns2.domain.gr. domain2.gr. 14400 IN A 84.200.17.58 localhost 14400 IN A 127.0.0.1 domain2.gr. 14400 IN MX 0 domain2.gr. mail 14400 IN CNAME domain.gr. www 14400 IN CNAME domain2.gr. ftp 14400 IN CNAME domain2.gr. default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC1K3zEJfOr5pWQ18n8aHzImVBbAAg0rxeACLQwS4MaSMSM+rRTI7XL7T9OH3V6322UBAbV9barOpW4DZtCuIXoGRs8RKH2IccWX9XEUYdqwz3XXSo9MV0EBB3gT2Cy/n2YwOMFeoY7jZY53jhe5aMgKuP0GnZcnzI5oWFlQfwIDAQAB;" cpanel 14400 IN A 84.200.17.58 webdisk 14400 IN A 84.200.17.58 whm 14400 IN A 84.200.17.58 webmail 14400 IN A 84.200.17.58
    root@secure [~]# cat /var/named/varsa.gr.db ; cPanel first:11.38.2.7 (update_time):1382275238 Cpanel::ZoneFile::VERSION:1.3 hostname:secure.domain.gr latest:11.38.2.7 ; Zone file for domain3.gr $TTL 14400 varsa.gr. 86400 IN SOA ns1.domain.gr. nikos.domain.gr. ( 2013100602 ;Serial Number 86400 ;refresh 7200 ;retry 3600000 ;expire 86400 ;minimum ) domain3.gr. 86400 IN NS ns1.domain.gr. domain3.gr. 86400 IN NS ns2.domain.gr. domain3.gr. 14400 IN A 84.200.17.58 localhost 14400 IN A 127.0.0.1 domain3.gr. 14400 IN MX 0 domain3.gr. mail 14400 IN CNAME domain.gr. www 14400 IN CNAME domain.gr. ftp 14400 IN CNAME domain.gr. cpanel 14400 IN A 84.200.17.58 webdisk 14400 IN A 84.200.17.58 whm 14400 IN A 84.200.17.58 webmail 14400 IN A 84.200.17.58 default._domainkey 14400 IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtwKkv8+mGjLlmdj87AfMOMXXONq6FWoecPvbM51GBeTtztpUZj60fgqXCAtIHi3WhJ3oZRXOnceoMguH601Zmhr0e136AUaVi5vpqH0OhzYpaMzj6yQ/Ai1ej4T7m+wOsvgHUrgUHBxnIvPL9kdMWK0ClqLKir3xzQIDAQAB;" root@secure [~]#
    1. How the above domains, all of them, were not giving DNS issues even though the same entreis were missing? 2. Does the mail accounts of the other domains work or dont work also? ns1 14400 IN A 84.200.17.58 ns2 14400 IN A 84.200.17.59 ns1 14400 IN A 84.200.17.58 ns2 14400 IN A 84.200.17.59
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  • cPanelMichael
    I am having a difficult time understanding the exact configuration you are using. Could you open a support ticket so we can take a closer look? You can open a ticket via: Submit A Ticket Please post the ticket number here so we can update this thread with the outcome. Thank you.
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