Not able to receive a mail from a account hosted on customized domain

grefit

• September 29, 2013 14:08

Delivery Event Details Event: rejected User: -remoteDomain: Sender: noida@ domain.com Sent Time: Sep 30, 2013 12:04:00 AM Sender Host: bay0-omc4-s15.bay0.hotmail.com Sender IP: 65.54.190.217 Authentication: unauthorized Spam Score: Recipient: noida@ domain.com Delivered To: Delivery User: grefit1 Delivery Domain: grefit.com Router: reject Transport: **rejected** Out Time: Sep 30, 2013 12:04:00 AM ID: 1VQLoz-0006tz-Fl Delivery Host: bay0-omc4-s15.bay0.hotmail.com Delivery IP: 65.54.190.217 Size: 0 bytes Result: Please turn on SMTP Authentication in your mail client. bay0-omc4-s15.bay0.hotmail.com [65.54.190.217]:26535 is not permitted to relay through this server without authentication. Can anybody help??

• 

  cPanelMichael

  • September 30, 2013 13:42

  Hello :) Per the error message, the sender is attempting to send email without authenticating first. Please ensure the sender is using SMTP authentication to send the email. Thank you.

  0

Please sign in to leave a comment.