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Delivery error answer

mikelsanz
Hello. When I send an e-mail from, for example Gmail o Yahoo, if remote mailbox don't exists, the servers sends a notification to the sender. But from Cpanel e-mail accounts, sending an e-mail to a unavailable remote box, don't returns nothing to the sender. Only shows a notification on WHM. And, of course, the most senders don't have access to WHM... Any solution? Thanks.

Comments

4 comments

Date Votes
  • cPanelMichael
    Hello :) If an email account on your cPanel server sends an email to a remote address that does not exist, it should receive a bounceback from the remote mail server if the remote mail server has configured emails to non-existent email accounts to bounce. Have you checked /var/log/exim_mainlog to see if the bounces were delivered? Thank you.
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  • mikelsanz
    I see this in exim log: 2013-10-03 09:42:44 1VRdYZ-00005D-Vf <= my@account.com H=mail-vb0-f43.google.com [209.85.212.43]:35677 P=esmtpsa X=TLSv1:RC4-SHA:128 A=dovecot_plain:my@account.com S=2045 id=CAOx_OQ8xvCNNZk9+XUiAOQK=BiYisyrCaz-wP6gdr58Yew__-w@mail.gmail.com T="test" for sgsgsgsgsdgsdvbdsgsgsf@gmail.com 2013-10-03 09:42:44 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1VRdYZ-00005D-Vf 2013-10-03 09:42:44 1VRdYZ-00005D-Vf SMTP connection outbound 1380786164 1VRdYZ-00005D-Vf mydomain.com sgsgsgsgsdgsdvbdsgsgsf@gmail.com 2013-10-03 09:42:44 SMTP connection from mail-vb0-f43.google.com [209.85.212.43]:35677 closed by QUIT 2013-10-03 09:42:47 1VRdYZ-00005D-Vf ** sgsgsgsgsdgsdvbdsgsgsf@gmail.com R=dkim_lookuphost T=dkim_remote_smtp: SMTP error from remote mail server after RCPT TO:: host gmail-smtp-in.l.google.com [173.194.78.26]: 550-5.1.1 The email account that you tried to reach does not exist. Please try\n550-5.1.1 double-checking the recipient's email address for typos or\n550-5.1.1 unnecessary spaces. Learn more at\n550 5.1.1 my@account.com R=dkim_lookuphost T=dkim_remote_smtp H=ASPMX.L.GOOGLE.com [173.194.66.27] X=TLSv1:RC4-SHA:128 2013-10-03 09:42:48 1VRdYd-00005O-OT Completed
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  • cPanelMichael
    That shows the bounce was successfully sent to the original sender. Thank you.
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  • mikelsanz
    Yes, now I found it. All OK. Thanks.
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