Skip to main content

My Host is not providing cpanel information



  • cPanelMichael
    Hello :) Unfortunately, it's not possible to transfer an account without at least the cPanel username/password. If you have FTP access, you could manually download the files and then upload them to the destination server manually. You may want to seek legal advice from a qualified attorney for assistance with understanding your rights or what action to pursue. Thank you.
  • Markstein
    One route I would go is try to install a backup plugin in your Wordpress site. I don't use Wordpress but most backup plugins should backup your files as well as your database (which is where all of your content is stored). You then might have an option to download the backup file it produces by using your browser and then restore it on a new server. However, your domain will still be an issue if he has control of it in which case Michaels advice about seeking assistance would be my next step. Good luck, Mark

Please sign in to leave a comment.