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Email spamming issue

aikigi
Hello, I'm new to this forum and don't have advanced knowledge with WHM/cpanel, but I definitively want to learn. A while back I got hacked. I believe I corrected the problem but since I receive a lot of cPHulK login attempts (which I black list...) Now I got hacked again!! But I don't understand what going on. Following is an example of the email I get: [REMOVED EMAIL] The website mentioned was a testing site. I deleted it, I also cleared the email queue in WHM and changed password from this account but I still receive that email. As it shows to be delivery failure email, could it be just be a delivery failure message from sent email before I delete the email queue? but it's been 3 days. If not what can I do? What step should I follow to found out where is the problem. Thank you very much for your help.

Comments

3 comments

Date Votes
  • cPanelMichael
    Hello :) It's likely a bounce message from a failed delivery that was sent out when the account was spamming. I recommend monitoring the /var/log/exim_mainlog and your mail queue to make sure additional messages are not sending out from that account. The following document is also helpful: cPanel - Prevent Email Abuse Thank you.
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  • aikigi
    Hello, Thank you very much for your advise. I will way a little and see if it does stop. I also look at the documentation again. I think the attack happen through my testing site so hopefully the measure I took will be enough. I was also wondering where I could find a good course to learn how to use WHM/cPanel. Would you have a recommendation? Sincerely.
    0
  • cPanelMichael
    [quote="aikigi, post: 1486032">I was also wondering where I could find a good course to learn how to use WHM/cPanel. Would you have a recommendation?
    Our documentation is a very good resource: cPanel Documentation Thank you.
    0

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