EA build stuck on 'Removing invalid User and Group directive'

eva2000

• October 19, 2013 19:23

Updating from Apache 2.2.23 to 2.2.25 and PHP 5.4.17 o 5.4.20 seems to be stuck on Removing invalid User and Group directive ??? -- Begin step 'Removing invalid User and Group directive' -- Updating Apache configuration Updating Apache configuration -- End step 'Removing invalid User and Group directive' -- -- End opt 'Apache 2.2' -- -- Begin 'Mod Bandwidth' is off-- -- End 'Mod Bandwidth' is off -- -- Begin 'GZIP' is off-- -- End 'GZIP' is off -- -- Begin 'ModJk 1.2.37' is off-- -- End 'ModJk 1.2.37' is off -- -- Begin 'Tomcat 5.5' is off-- -- End 'Tomcat 5.5' is off -- -- Begin 'Mod Mono (.Net 1.x)' is off-- -- End 'Mod Mono (.Net 1.x)' is off -- -- Begin 'Mod Mono (.Net 2.x)' is off-- -- End 'Mod Mono (.Net 2.x)' is off -- -- Begin 'Mod Ruid2' is off-- -- End 'Mod Ruid2' is off -- -- Begin 'Mod Security' is off--
any ideas ?

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  kernow

  • October 20, 2013 16:24

  We have had this happed a couple of times, though not on this particular step. EA appears to have hung but a check from CLI shows the process is no longer running. Might be worth a look?

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  cPanelMichael

  • October 21, 2013 14:23

  Hello :) The logs provided show the following: -- Begin step 'Removing invalid User and Group directive' -- Updating Apache configuration Updating Apache configuration -- End step 'Removing invalid User and Group directive' --
  This shows the "Removing invalid User and Group directive" step as completed. Instead, from the logs you provided, it's hanging at "-- Begin 'Mod Security' is off--". If the issue persists, try checking to see if the EasyApache process is still active. Let us know how long it's hanging at this step. Thank you.

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