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Problem with CNAME

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4 comments

  • STS Admin
    Hi, I think instead of editing the existing www CNAME record, you are trying to add another one.
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  • cPanelMichael
    Hello :) Yes, please ensure you edit the existing CNAME record for the "www" entry instead of adding a new one, as indicated in the previous post. Thank you.
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  • jlv
    [quote="cPanelMichael, post: 1490412">Hello :) Yes, please ensure you edit the existing CNAME record for the "www" entry instead of adding a new one, as indicated in the previous post. Thank you.
    Thank you...on what page do I do that? Forgive me, I am new to this.
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  • cPanelMichael
    You can utilize the "Advanced DNS Zone Editor" tool in cPanel if your web hosting provider has enabled that feature. Otherwise, you will have to contact your web hosting provider to have them make this change for you. Thank you.
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