What is info_log in autoresponders?

Lyttek

• October 25, 2013 17:30

I just noticed that on any domain with an autoresponder configured, there's an additional autoresponder of 'info_log' that I've not seen before. Searching the forums produced zero results, and I'm not seeing anything meaningful in a google search. Any ideas?

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  cPanelMichael

  • October 28, 2013 14:33

  Hello :) I have not been able to reproduce the creating of "info_log" after creating a new autoresponder. Could you let us know which version of cPanel is installed on your system? Also, could you take a screen shot of the specific autoresponder entry you are referring to? Thank you.

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  Lyttek

  • November 13, 2013 20:47

  Actually... I can't :-/ I have been unable to reproduce it as well. I've delete the couple of instances I found, have created and recreated, all to no avail. All I can figure is it was possibly some artifact from a recent server crash where I had to restore/rebuild everything server-wide.

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  cPanelMichael

  • November 14, 2013 18:11

  Feel free to let us know if you experience this issue again in the future. Thank you.

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  mrobinson

  • November 15, 2013 17:05

  I have the same question. Just noticed info_log after going in to clean up my autoresponders. .vB

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  cPanelMichael

  • November 20, 2013 18:41

  It's likely intended to be there to provide the auto-responder logs. However, you can contact your web hosting provider (assuming you do not have root access) to have them investigate this or have them contact us to take a closer look and verify that's the case. Thank you.

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  Massimiliano

  • January 16, 2014 10:14

  Hi folks! I've found the same strange autoresponder in many accounts on my servers running WHM cPanel. They seems to be suspicious, cause they have in subject the variable "Re: %subject%" ad so could be used by spammers as target. I found that the file is located in: /home/xxxxxxx/.autorespond/info_log and contains some error message like this: [2010-08-04 15:36:24 +0200] info [autorespond] Failed to parse sender identity for message sent to autoresponder_user@domain.com [2011-03-05 15:36:24 +0200] info [autorespond] Failed to parse sender identity for message sent to autoresponder_user@domain.com So I argued that: 1. this is not a dangerous file but a log file automatically created by the system (Exim?) 2. parsing errors are often related to malformed spam headers 3. cPanel front-end read all files located in /home/xxxxxxx/.autorespond/ and treat them like a standard autoresponder files 4 cPanel use the name of file as sender and adds some default options such as "Re: %subject%" 5. you can of course delete this file by cPanel interface, like a normal autoresponder (but you cant' edit it) I think that storing this log in the same location of autoresponder file can be confusing. I hope this will help.

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  wrender

  • January 22, 2014 15:47

  I am seeing the same auto-responder record in our cpanel systems. 11.40.1 (build 9) I agree it is a bit confusing what it's purpose is. I immediately thought of a potential security issue as it was not previously there.

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