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upcp failure

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4 comments

  • cPanelMichael
    Hello :) Could you review the update logs in /var/cpanel/updatelogs and let us know if you notice any specific error messages in the output? Thank you.
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  • ntinzthekids
    i have some trouble like anason, my cpanel running on centos 6.4 x86_64 standart, WHM 11.38.2(Build 11) i active backup weekly and after 6 month running with no problem, this week i have an email notif Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0) logs in /var/cpanel/updatelogs ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/upcp at Sun Oct 27 23:40:01 2013 [20131027.234001] Detected cron=1 (cron mode set from command line) => Log closed Sun Oct 27 23:40:01 2013 [20131027.234001] Running Standardized hooks [20131027.234001] mtime on upcp is 1370968954 (Tue Jun 11 23:42:34 2013) ---------------------------------------------------------------------------------------------------- => Log opened from /usr/local/cpanel/scripts/updatenow at Sun Oct 27 23:40:02 2013 [20131027.234002] Detected version '11.38.2.11' from version file. => Log closed Mon Oct 28 00:02:07 2013 [20131028.000207] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382892001.log` failed, exited with code 4 (signal = 0) => Log closed Mon Oct 28 00:02:07 2013
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  • anasone
    [quote="cPanelMichael, post: 1491771">Hello :) Could you review the update logs in /var/cpanel/updatelogs and let us know if you notice any specific error messages in the output? Thank you.
    Here is the Output this is where i find the error: [20131027.042839] Staging new RPMS [20131027.042839] Downloading http://httpupdate.cpanel.net/RPM/11.36/centos/6/x86_64/rpm.md5 [20131027.042839] cpanel-common-licenses-1.0.0-3.cp1136.noarch.rpm already downloaded [20131027.042839] exim-4.80.1-1.cp1136.x86_64.rpm already downloaded [20131027.042839] All files Staged [20131027.042839] Testing if the newly downloaded RPMS can be installed without conflict [20131027.042839] Testing RPM transaction [20131027.042839] error: Failed dependencies: [20131027.042839] sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch [20131027.042839] W Exit Code: 2 [20131027.042839] ***** FATAL: Test install failed: error: Failed dependencies: [20131027.042839] sendmail = 8.14.4-8.el6 is needed by (installed) sendmail-cf-8.14.4-8.el6.noarch [20131027.042839] The Administrator will be notified to review this output when this script completes [20131027.042839] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 13390. [20131027.042839] see http://go.cpanel.net/rpmcheckfailed for more information [20131027.042839] The Administrator will be notified to review this output when this script completes [20131027.042839] E Detected events which require user notification during updatenow. Will send iContact the log [20131027.042839] Removing staged files and directories for binaries/linux-x86_64, cpanel [20131027.042840] Removing staged files and directories for x3 [20131027.042840] Removing staged files and directories for x3mail => Log closed Sun Oct 27 04:28:40 2013 [20131027.042840] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1382848082.log` failed, exited with code 1 (signal = 0) => Log closed Sun Oct 27 04:28:40 2013
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  • cPanelMichael
    Please see the following document: [url=http://go.cpanel.net/rpmcheckfailed]How to Fix RPM Installation Failures in WHM Thank you.
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