Mail account listed but unable to access it

Valriel

• November 01, 2013 23:22

Hi, im new here and i have this problem: I had a mail account like contact@domain.com after using it for a few months i changed the quota from 200 to 500mb then i created another account with unlimited and another with 200mb now i cant access contact@domain.com and its like it doesnt exist but in the mail list it still shows with its current size (81/500) any help pls?

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  quietFinn

  • November 02, 2013 18:31

  What do you mean by "i cant access contact@domain.com"?

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  cPanelMichael

  • November 04, 2013 12:12

  Hello :) You may want to check if authentication to this email account is blocked by cPhulkd. It's possible this is preventing successful authentication. Otherwise, let us know the specific method you are using to access this email account. Thank you.

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