Email on Addon domain - Connection Timed Out

krembo99

• November 03, 2013 03:19

I have an addon domain on one account - and I have some problem with the mail. All the mails are apperantly working, but I can not seem to be able to directly access them from an external Client ( Like thunderbird ) When I set up those mails using gmail for example, it works . Also the webmail ( Roundcube ) appears to work fine . I can access it without any particular problems ( Besides the fact that If i go to mail.addondomain.com:2096/ I am promptly redirected to

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  24x7server

  • November 03, 2013 12:55

  Hello, Are you able to ping addondomian and mail.addondomain.com from your local end ?

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  krembo99

  • November 03, 2013 14:55

  Nop . strangely enough - I can not ping none of the domains / accounts on my server ...

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  cPanelMichael

  • November 04, 2013 13:13

  Hello :) Check to make sure your IP address is not blocked by any firewall rules on your system. Also, try using telnet from your personal machine to the system. EX: telnet 1.1.1.1 25
  Replace "1.1.1.1" with the IP address of your server. You can replace "25" with a port associated with a different service as well (e.g. 110 for POP3). Thank you.

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